Taken from Woods, J.T. (2007) Interpersonal communication everyday encounters. Wadsworth, p. 13.
When the National Association of Colleges and Employers asked 480 companies what applicant qualities and abilities were most important to them in making hiring decisions, communication skills were at the top of the list (Schneider, 1999).
According to the employers, effective job performance depends critically on skills such as expressing oneself clearly, listening well to others, creating productive working climates, and being sensitive to differences in how people perceive communication.
The employers noted that far too many applicants who have technical expertise but don’t know how to articulate their ideas clearly or how to interact effectively with others.
Schneider, A. (1999, March 26). Taking aim at student incoherence. Chronicle of Higher Education, pp. A16-A18
Why do you think that communication studies is a requirement for all NOVA students?