All students have the right to be treated with respect and consideration.
All students have the right to be treated as individuals.
All students have the right to have matters of confidentiality respected by tutors and staff.
All students have the right to be assisted by a tutor for a maximum of two 50 minute sessions per week.
All students have the right to the attention of their tutor for the duration of tutoring sessions.
All students have the right to expect that their sessions will begin on time. Tutors and students are expected to communicate regarding any delays in a timely manner and provide a minimum of 2 hours notice for cancellations.
All students have the right to work with tutors skilled in the subjects being tutored.
All students have the right to work with tutors who are focused and prepared.
All students have the right to make the final decision regarding their work.
All students have the right to learn strategies for effective study and exam preparation and to be directed to more resources as needed.
