Have You Lost Your Grades for an Assignment or Quiz? This Might Be Why.

Occasionally you need to amend an assignment or quiz to give a student or group of students a differentiated due date. If you change the Assign to area to that person(s) name, you will lose all of your other students’ grades. Here’s what you need to do.

Select the +Add button below your original assigned to area.

Add the student(s) names to the new box that appears. Add their individualized due dates.

This maintains the integrity of the quiz and keeps all of your original quiz/assignment data.

Is it ever too late to get it back? No. Just go back into the assignment/quiz, select the +Add button, select Everyone and put back the original due date and availability windows, if given. All the previous grades will re-populate.

There’s a Guide for That

Did you know that your Canvas and Educational Support Services Teams have created over 100 guides and over 80 videos for your assistance with Canvas and other technology tools?

We have – and they are all at your fingertips. You have access to both an Educational Technology Support Toolkit Course and a Canvas Toolkit Course right on your Canvas Dashboard. They have guides and videos for everything you need.

If you can’t find a specific guide or video, just send us an email and we are happy to assist.



Using Respondus and Zoom Together for Proctoring

We are pleased to announce that Respondus has recently enabled a new feature that allows the use of Respondus Lockdown Browser in conjunction with Zoom live proctoring. This does require a few things on both the instructor and student sides for optimal usage.

  • When instructors set up their Canvas exam and choose to enable the Respondus Lockdown Browser settings, they must select the Radio button to allow Live Proctoring and select Zoom as the live proctoring tool.
  • Instructors must follow all other previously required steps when assigning the quiz through Canvas and Respondus.
  • The instructor must also enable an access code with the exam to allow for live proctoring. If the instructor has previously assigned a passcode through Canvas, the passcodes must be the same.
  • Students must have downloaded and be accessing Respondus Lockdown on a laptop, desktop, or Chromebook. Respondus and Zoom proctoring may NOT be used on an iPad or other tablet or mobile device.
  • The student must be logged into the Chrome browser. It is the ONLY supported browser for all 3 applications. Attempting to use another browser will not allow Respondus and Zoom to work together. 
  • The student will also need to close all other computer applications besides Zoom and Chrome.
  • Students will log into Zoom and turn their cameras on to ensure the instructor can see the student. Instructors will use the gallery view to ensure they can see the faces of all students.
  • Students must also turn off their microphones to avoid background noise. In addition, the instructor has the ability to mute all microphones in the Security Settings of the meeting.
  • After attendance has been taken, Instructors will then provide students with the pre-assigned access code to launch the Respondus Lockdown Browser so students may take the exam.
  • Although Zoom will remain running in the background and the instructor will be able to view the students, the students will not be able to view the Zoom screen during the exam.

For more detailed directions for using Zoom and Respondus together, please reference this guide.

 Please direct all questions to technologytrainingcenter@nvcc.edu.

 Please note that NOVA cannot provide support with use of browsers other than Chrome, the use of iPads or mobile devices, teacher assigned passcodes or teacher assigned exam availability windows or due dates.

 We strongly encourage instructors to run a practice exam with students before administering the first exam.

Publishing Canvas Zoom Recordings

A new security feature for Zoom Cloud Recordings in Canvas was recently deployed. Recordings must be published for students to be able to access them. You can do this by selecting the Publish button next to the Zoom recording. If a recording is not published, students will not be able to access it. There is no default setting to turn the publishing feature on; it must be manually enabled by the instructor per recording.

Please email technologytrainingcenter@nvcc.edu with any questions.




Moderating Canvas Quizzes – Giving Additional Time to Students

There has been a lot of confusion on the steps needed to set up a timed quiz in Canvas and how to then assign students extra time for the quiz. You can refer to this How To guide to appropriately set up your quizzes and ensure students have the time they need.

Quiz Extensions Explanatory Guide

Please email canvashelp@nvcc.edu with any questions related to this topic.

Getting Help with Canvas and Other Technology Tools

Your Canvas and Ed Tech Support Services teams are here to assist you when you need help.

  • Email all Canvas related support questions to: canvashelp@nvcc.edu
  • Email all other Technology Tools related support questions (Zoom, Respondus, Google, etc.) to technologytrainingcenter@nvcc.edu
  • Check out the Canvas Toolkit and Technology Support Services courses on your Dashboard. Here you will find resource guides and tutorial videos to assist you.
  • Sign up for webinars at https://nvcc.gosignmeup.com (Links to an external site.) for both Canvas and other Technology Tools related sessions.
  • Sign up for 1:1 sessions with both Canvas and Ed Tech Support Services trainers on your Canvas Calendar.
  • Reach out to Canvas Support via hotline or live chat from the Help menu on your Canvas Global Navigation Bar.

Check Your Course for Broken Links!

Do you want to verify all external links in your course to ensure validity? You can check these links using the Course Link Validator, which searches your entire course and returns invalid or unresponsive links in both published and unpublished content. This validator checks for external links as well as course links.

How do I validate links in a course? (Canvas Guide)