NOVA Financial Aid Improves Verification Process

NOVA Financial Aid has contracted with Financial Aid Services (FAS) to help you, and your family, complete the verification process, if required after filing your Free Application for Federal Student Aid (FAFSA). The U.S. Department of Education Central Processing System (CPS), or the school, selects applications for verification. Because students sometimes make errors when completing the FAFSA, or verification documents, this can become a tedious process and sometimes leads to delays in processing financial aid awards.
FAS will be assisting selected NOVA students with verification through an online interview process. The verification interview process will walk you and your family through a series of questions to assist you in providing the needed information to complete verification. Once you have completed the process, FAS will then make any required corections and forward to NOVA for processing.
It is important to remember, the “To Do List” in your MyNOVA account and the new Financial Aid Dashboard will be your primary sources of information for what you need to provide to process your application. Links to all required items will show on your Financial Aid Dashboard. Within the Dashboard, if selected for verification, you will be directed to the FAS Verification website at You will be able to track what is needed and can complete most of this verification work on the FAS website. Please watch for e-mails from and respond as quickly as you can. Your prompt response to all requests will accelerate the review of your request for financial aid for 2014-2015.
NOVA Financial Aid may be requesting other documents from you, and you must submit those documents directly to the Financial Aid Office via fax, online or in person at your campus financial aid office. The FAS verification interview will not be open to you until NOVA has received and accepted documents due directly to NOVA. When accepted, they will no longer show on your To Do List or within the Financial Aid Dashboard.
The verification interview process will reduce the amount of time it will take for students to complete the verification process as well as reduce the number of errors and/or rejected documents. NOVA financial aid is excited to be providing this service, and we are committed to assisting our students in funding their educations.
If you have additional questions or concerns, contact our Financial Aid Support Center at 1-855-323-3199, or stop by your campus financial aid office.

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