Category Archives: Greenback Newsletter

The Greenback is the College Financial Aid Office’s quarterly newsletter.

Financial Aid Transitions to E-Forms

Starting with the 2014-2015 financial aid award year, NOVA Financial Aid will begin its transition to the use of online forms (E-Forms). These forms will be available via the NOVA Financial Aid Dashboard website and will be directly linked to a student’s MyNOVA “To Do List’ log-in and electronic signatures will be used. The addition of E-Forms will greatly increase the financial aid office’s ability to process FAFSA applications.
Online forms will be presented to students via the Financial Aid Dashboard which will be accessed via the NOVA website and a secure log-in. Once students have logged into the dashboard, they will access their required documents – “To Do List” – as seen in MyNova; forms will be directly linked to E-Form versions, and students will then have the option to complete and submit them via the dashboard. For those forms that are not in the E-form format, students will access the College Forms Library for normal download, completion, and submission.
The most noticeable change will be to the financial aid forms page. This page will now serve as the entry page to the Financial Aid Dashboard, where students can log in and view, complete, and submit requested financial aid forms. In addition, this page will also host video tutorials on how to access and use this system.
Please continue to check the financial aid page of the NOVA website and your NOVA e-mail for updates as this process moves forward. While this change may be a bit unsettling in the beginning, bear in mind that this will greatly improve the financial aid application process and reduce the time it takes for students to view and accept their financial aid awards.

You got financial aid questions; we’ve got the answers!!

Did you know?

  • During the month of December, the Financial Aid Support Center answered over 225 web tickets, 1200 online chats and over 3900 phone calls! This resulted in well over 5,500 successfully answered inquiries!! Call or log on to the Financial Aid Support Center today!!!


Awareness Challenge:

  • What have you done to promote the Financial Aid Support Center on your campus or in your office today?
    • Here are some suggestions:
      • Post/distribute some flyers to students as they transit your office
      • Personally tell at least “3” students about the Financial Aid Support Center and how it can help them.
      • Make a point to remind at least 10 students to complete the online survey about the Financial Aid Support Center and let them know that their opinion matters to us. NOVA Financial Aid is serious about helping students!!


Call for Action!

  • Encourage or assist a student to use the “Live Chat” function of the Financial Aid Support Center to get an answer to their financial aid question.



Financial Aid Support Center Awareness Month


Avoid the lines, save some gas, financial aid support is right at your fingertips! NOVA financial aid has designated May as Financial Aid Support Center Awareness Month. Our goal is to make a college-wide push to promote the services available to our students via the Financial Aid Support Center. We are encouraging all our students and financial aid staff to visit the support center, ask questions and complete a survey to tell us about your experience. The Financial Aid Support Center is available 24-hours, 7-days a week and 365 days a year for your financial aid questions or concerns. Log on to the Support Center at: and chat with a representative; or call them at: (855) 323-3199.


NOVA Financial Aid is serious about helping students!!