Category Archives: Mentoring

NOVA Student Success In IET: Willie Brown

NOVA student Willie Brown is flying high in NASA’s Community College Aerospace Scholars Program. From CLRI to FOWA, he’s leaving a trail of success wherever he goes.

We recently settled in for a conversation with Willie, a NOVA IET student and participant in NASA’s Community College Aerospace Scholars (NCAS) program. We were eager to delve into his remarkable experience and trace his journey through NOVA IET.

Brown, currently pursuing an A.S. in Information Technology, a C.S.C. for Network Engineering Specialist, and CompTIA Industry Certifications, discovered this excellent opportunity through a Canvas announcement last year. Despite fierce competition among hundreds of community college students, Brown stood out and actively engaged in Mission 1: Discover and Mission 2: Explore within the NCAS virtual experience. To top it off, Brown received an invitation to Mission 3: Innovate-Capstone Project, scheduled to take place at NASA’s Armstrong Flight Research Center in Edwards, California!

Mission 1 and Mission 2 are five-week programs, deeply immersing participants in NASA’s missions and STEM careers. Meanwhile, Mission 3 is a three-week endeavor, consisting of a 2-week online segment followed by a one-week residential experience. During this time, scholars like Brown will contribute to NASA’s missions by developing possible solutions to current challenges faced by NASA.

As he embarked on Mission 1, Discover, Brown found himself engrossed in a NASA orientation that set the stage for the subsequent NCAS missions. This phase offered students a comprehensive insight into NASA’s ongoing projects and pathways for involvement.

The online program blends various STEM activities, including expert talks, interactive media, group work, tests, and guidance from seasoned educators, providing students like Brown with an engaging learning experience during Mission 1.

He encourages students to explore the program, noting that Mission 1 is achievable due to its virtual nature. He explained that participants delve into NASA’s directorates and focus on major ongoing projects, such as Artemis.

Artemis II, slated as the first crewed mission to the moon since 1972, is scheduled to launch a year from now. Brown emphasized its significance, stating, “The space program affects life on Earth much more than you might initially think. For example, research takes place on the space station that can be beneficial on Earth. Research topics include plant growth, changes in bone density, chemical processes for the development of medicine, and more. It’s really exciting in addition to the first person of color being on the Artemis II team.”

Transitioning into Mission 2, Explore unfolds as a simulation where students craft solutions for missions to the Moon or Mars. This phase focuses on teaching them the art of balancing choices within set limits. Simultaneously, within the career simulation, students step into mock NASA roles, showcasing the importance of teamwork and personal skills essential for monumental missions, such as exploring the lunar surface.

Brown was a member of the Apollo Green team, tasked with deciphering which rocket to utilize, defining payloads, specifying the mission objectives, selecting landing sites, and managing numerous other crucial elements.

When allocating roles among team members, Brown humorously compared the process to steering clear of the frantic scramble for supplies at the cornucopia in The Hunger Games; in their case, the “cornucopia” encapsulated all the available STEM roles in Exploration. Thankfully, the team swiftly resolved their roles due to time constraints, spurred by the impending presentation of their project.

His role centered on public affairs, necessitating the creation of a marketing plan outlining their approach to disseminating the program to the public. He also strategized on how to keep stakeholders informed about their progress while navigating the challenge of addressing encountered issues without revealing excessive details to other teams.

Amidst his involvement in the NCAS program, Brown’s plate extends far beyond. Besides being a NOVA student, he is deeply engaged in various roles. He serves on the Student Advisory Group for Virginia Workforce Recovery, collaborates with the Community College Research Center at Columbia University, holds positions as a NOVA Corps intern with Alexandria Enrollment Services, and interns with the Commonwealth Cyber Initiative and CACI Corporation.

When questioned about his perspective on the importance of IET fields, he elaborated, “The world has shifted—now, we’re all interconnected through this internet, so there are fundamental things that everyone needs to comprehend in order to protect themselves.”

On doing CLRI at NOVA

Reflecting on his journey at NOVA, Brown highlighted the significance of completing the Career & Leadership Readiness Institute (CLRI). He firmly advocates for its value, stating, “It’s worth the time and energy invested. An absolutely fantastic program—it’s priceless.” He specifically praised several beneficial aspects such as mock interviews, guidance from subject matter experts, insightful visits to data centers, resume assistance, and the invaluable support from Career and Technical Education Coordinator, Andy Chavez, and IET Career Advisor, Sedrick Settle.

Furthermore, the CLRI focuses on imparting soft skills, an aspect Brown noted as crucial irrespective of one’s field. He acknowledged the significance of interpersonal abilities since interaction with people is universal across professions. He identified essential soft skills such as maintaining eye contact, effective communication, active listening, the art of asking questions and seeking clarification, mastering intonation, delivering both positive and negative news, demonstrating respect, and offering basic technical support.

First Place in the Future of Work Academy (FOWA)

Additionally, last fall, Brown participated in the virtual Future of Work Academy (FOWA), an institution specializing in cybersecurity career preparation. Notably, he clinched first place in the FOWA Innovation Incubator Challenge by presenting an idea centered around connecting individuals with limited resources seeking employment opportunities to free community resources. His concept involved establishing virtual cohorts within the community. His focus lay in imparting fundamental typing skills, recognizing its essentiality in today’s landscape.

Engaging in NOVA IET

Regarding advice for those contemplating NOVA’s IET programs, Brown stresses the need to dispel the notion that IT professionals are innate wizards, emphasizing that everyone starts as a learner. His advice is to initiate learning, seek guidance from successful individuals, and craft a solid learning plan, starting without delay.

For non-traditional students, he urges active engagement within the NOVA experience, advocating for the exploration of unfamiliar opportunities. He emphasizes the significance of not holding back academically or experientially due to age differences. In the competitive arena of professional life, he suggests embracing the diverse experiences within the classroom while understanding that they may also be competitors in securing dream jobs.

Highlighting the importance of a support network, Brown acknowledges the influential role of Jack Bidlack, NOVA’s Director of Strategic Initiatives, as a mentor and supporter. “One of my champions is Mr. Bidlack. Anytime something happens to me, I always send him a note to let him know what’s going on. He’s like my cheering section,” he said with a bright smile.

Looking ahead, Brown envisions completing his studies at NOVA and transferring to a four-year university, preferably one with an active honors program or a small liberal arts school offering an engaging environment. He also expresses his commitment to lifelong learning, currently pursuing a mathematics class at NOVA.

 

CLRI Hosts Women’s Mentoring Event

Joanna Bidlack, Senior VP of Human Resources at Leidos, inspires women to succeed.

 By Kristy Gillespie

Now, more than ever, it’s crucial to celebrate women in the field of Information Technology (IT). The IT industry is experiencing exponential growth in Northern Virginia, leading to an increasing demand for qualified employees. While there are fewer women than men in IT, companies are actively seeking diversity of thought, recognizing that women will bring new perspectives and innovative ideas to the IT sector.

In celebration of women in IT, NOVA’s Information and Engineering Technology (IET) division recently held its inaugural Women’s Mentoring Session at the Annandale campus as part of its Career and Leadership Readiness Institute (CLRI) program, which trains IET students in the soft skills needed to secure in-demand technology jobs.

Joanna Bidlack, Senior Vice President of Human Resources at Leidos – Intelligence Group, is a powerhouse in her field and served as the distinguished guest speaker for the mentoring session. Although she has 15 years of experience in HR, her career began with an undergraduate degree in graphic design, whereafter she co-owned a business focused on graphic design and photography, alongside a grocery store management venture.

However, the unpredictability of entrepreneurship led her to pivot towards the stability of the local government field as she pursued and earned a graduate degree in Human Resources and Organizational Development.

At the mentoring event, Bidlack shared her wealth of knowledge with female IT students and graduates, covering a range of topics including details about her professional journey, finding support in a male-dominated IT field, and providing tips on resumes, interviews, and effective networking.

Careers Are Not Linear

With a confident smile, Bidlack explained, “Careers are not linear. You are going to pivot. You may find that what you go to school for is not exactly what you choose to do, and that is okay.”

As women progress in their careers, she suggests that they will encounter defining moments such as marriage, the birth of a child, changes in their current job, or other factors that prompt them to question their chosen path.

“Pay attention to these defining moments and assess your satisfaction with your current situation. It’s important to find happiness in your career. If you experience stress, frustration, a lack of appreciation, or poor treatment, summon the courage to make a change, or at least devise a plan for change.”

Don’t Limit Yourself

Acknowledging that men are often more inclined than women to apply for a position even if they don’t meet all the job requirements, Bidlack emphasized that while meeting the primary job requirements is key, it’s not necessary to fulfill every single one. Job requirements should be considered more as a wish list for the employer rather than a strict checklist of must-haves.

“If a position within your company aligns with your interests, make sure to inform your boss about your interest. Your boss won’t know unless you express it.

Instead of pondering ‘what if I can’t do it?, start asking yourself, ‘What if I can do it?’”

Additionally, if a woman fails to celebrate her successes, there’s a high probability that others may not notice them. She suggested that a great opportunity to highlight achievements is during an annual performance review, emphasizing the value of keeping track of accomplishments throughout the year to include them in the review.

Highlights or Gaps in the Resume

Bidlack highlights the value of proficiency in additional languages, particularly in the IT field. Many companies are willing to offer higher compensation for multilingual skills. Therefore, women should ensure to focus on this valuable skill on their resumes.

In addition, if there’s a gap in employment history and the hiring manager inquires about it, a simple explanation such as “for personal reasons” or “due to a family commitment” will suffice. “Remember, employers are not permitted to ask for specific details regarding your personal life,” she explained.

She stressed the importance for women to conduct thorough research on the business they are involved with. Understanding the mission, purpose, and operations of the company is critical. Taking the initiative to familiarize themselves with the business, rather than waiting for others to educate them, will significantly benefit their careers.

Preparing for the Interview

Bidlack, offered numerous constructive tips, stressed the value of thoroughly studying the job description before an interview. She advised identifying skills, recognizing gaps, and ensuring overall preparedness. Bidlack recommended creating an Excel spreadsheet to list job requirements alongside personal and professional experiences. This spreadsheet can spotlight transferable skills and assist in addressing gaps, either by acquiring certifications or discussing these during the interview with the hiring manager.

In addition, generating a list of potential questions based on the job description and practicing them through role-playing with a trusted friend or family member can significantly enhance a candidate’s readiness.

While a comprehensive understanding of the company isn’t necessary, she pointed out the importance of studying its website. Knowing core operations, unique initiatives, and how

the applied role aligns with the company is key. Such preparation not only fosters confidence but also helps in providing specific and relevant answers when asked about one’s interest in working for the company.

Moreover, taking the initiative to familiarize oneself with the business rather than waiting for others to educate will significantly benefit a candidate’s career. Requesting a copy of the questions beforehand is acceptable, as it’s essential to stay focused during the interview.

 Creating a Professional Brand

Bidlack emphasized that creating a successful professional brand is paramount for a woman’s career success. It encompasses how they interact with others, their communication style, attire, and work ethic. Women should reflect on what they want to be recognized for in their professional sphere.

Maintaining a professional appearance at work is essential. If a woman is unsure whether an outfit is too tight, short, or revealing, it’s best to opt for a more conservative choice.

Behaving appropriately in the workplace and at work-related events is vital. For instance, when alcoholic beverages are offered, it’s advisable to adhere to a two-drink limit.

“It takes a lifetime to build your professional brand. It takes one situation to tear it down. It’s one outfit. It’s one interaction. It’s one crying fit session that you have in somebody’s office because you didn’t get your way,” she said.

Create a Network

Both Nga Tran, a student in the Cloud Computing program, and Maya Figueroa, an Engineering Technology student, were most interested in networking tips.

Tran expressed, “The one thing I hope to get from today is to hear everyone’s stories and to keep going. You know, see where I fit in and see where I am in everyone’s stories.”

Mya asked, “Do you have any tips on networking and meeting people that will help you further your career?”

Bidlack explained how it’s important for women to establish a supportive network of professionals within their field, whom they can approach for assistance when needed and with whom they can celebrate their successes.

She recommended setting a goal to engage with three new individuals during work events instead of attempting to network with everyone. By doing so at each event, women will gradually build a more meaningful network.

Receiving Feedback

For many individuals, receiving positive feedback is motivating; however, not every employer will provide it. Nonetheless, the most impactful feedback comes from within. For women, striving to do their best is what truly matters.

She advised being open to feedback, even when it’s negative, as it offers an opportunity for growth. Women should consider insights from individuals, even those they may not prefer, as there’s always something to learn from it.

“The most successful people in the world have failed so many times. So what we do as women is we expect perfection from ourselves, but that’s not realistic. You have to go into your career knowing that you will fail. You will make mistakes. It’s normal. Everybody does. Make your mistake, let it sting for a minute, and move on,” she explained.

 You Will Never Be Liked by Everyone

She expressed that being universally liked, especially in higher positions within a company, is unlikely.

“If I’m liked by everyone, then I’m not doing my job as a leader,” she said.

However, the most important aspect is for women to appreciate and like themselves. Women should speak to themselves with the same kindness and support as they would to those they care about. When negative self-talk arises, women should remind themselves of their positive qualities. They should embrace their unique skills and the distinct way they perceive things; that’s what makes someone truly special.

Uncomfortable Situations

Unfortunately, there may be instances when a male coworker puts a female in an uncomfortable situation. In such cases, Bidlack suggests that women consider these steps:

  • Be direct: Clearly ask them to stop their behavior.
  • Physically take a step back or remove themselves from the situation.
  • If the discomfort happens in a group, address it privately by speaking to the coworker.
  • Discuss the issue with their manager.
  • If needed, approach the HR department. If it’s not available, inform the manager. If their concerns are not taken seriously, reconsider working in such an environment.

Ask for Help

Bidlack stated that despite the tendency among women to avoid seeking help, it’s crucial to ask for assistance before feeling overwhelmed. Women should focus on a few things they excel at and be recognized for those strengths. Attempting to handle everything often leads to inefficiency. Instead of solely working hard, aim to achieve specific goals.

Seizing Opportunities

Cloud Computing graduate Asma Eldahshory mentioned, “I’d like to get confidence even to apply. I never apply. I say, what if they interview me and I can’t do it?”

Bidlack recommends reading The Tipping Point by Malcolm Gladwell, which illustrates that many successful individuals simply seized opportunities they were given, while unsuccessful ones missed those chances.

When an opportunity arises, “what you choose to do with it will either propel you toward your goals or you’ll stop and stay where you’re at. What’s the worst thing that could happen? You fail? Well, we already know we’re going to fail at things. You’re going to make mistakes? Well, we already know we’re going to make mistakes. So what does it matter, right? Give it your all – what could happen is, you’re actually successful.”

Enthusiasm about New Tools

Shamalee Jayakodi, a NOVA cybersecurity student who attended the event, was effusive about what she’d learned and felt that the session was “an amazing experience. I had an opportunity to meet powerful women who have proved that there is no limit to what we, as a woman, can accomplish. We are stronger when we support each other and cheer each other on. I’m grateful to be part of the women mentoring community.”

Nga Tran, a Cloud Computing student at NOVA praised the outcomes of the event by describing it as a “welcoming and inspiring meeting for me and great working advice for women in technology. I found heartwarming story-sharing and encouragement from fellow peers. The struggles and passion are now not only mine but for all of us to share and overcome. I found friends here and we will continue to be each other’s support throughout the journey.”

CLRI Graduates Network With Industry Executives

Education meets opportunity! Our 6th cohort of NOVA IET CLRI (Career and Readiness Leadership Institute) grads at Northern Virginia Community College used new skills to make industry connections at our recent networking event aimed at securing #InDemandTech internships and jobs!

We had a record number of students this Fall, with 61 students at the preliminary interest meeting and 65 students attending at least one workshop.

NOVA IET’s  M. Andy Chaves and Sedrick Settle have done excellent work inspiring students to get involved and understand the value of interpersonal relationships in the technology industry.

Overall, 41 students are on track to complete CLRI, ready to get ahead with valuable soft-skills (Building Your Personal Brand, Interview Prep, Professionalism & Accountability, Effective Communication, Trends in IT, and How to Write a Technical Resume) that are vital for their technology career journey.

During the program, students were offered at least 4 site tours to Data Centers and a microchip processing plant to gain a fuller understanding of what they are preparing for.

The big finish – an Executive Mentoring and Networking Event where industry professionals advised and conversed with students to help them build their network. Many of these companies will provide internship and job opportunities to CLRI participants, as has been the case every time we do CLRI!

Big thanks to the following executives and companies who invested their time, knowledge, and experience for our CLRI grads looking to launch their careers:

CoreSiteMiguel Ramos, CMCO
Sustainable Workforce Development Solutions (SWDS) – Daisy Saulls
FedHIVEMichael Cardaci
Amazon Web Services (AWS)Stephen Jolly
Micron TechnologyMichael Guttman
A Foot in the Door, Inc.Keith W. Francis
Technology Infrastructure Advisors – Ajay Bawa

The feedback we received from students was effusive. Here’s a few of the responses:

“CLRI is an incredible program from beginning to the end, every single day was filled with great opportunities to learn and explore new careers. The best program ever created to achieve students confidence at the door step of widely expanding technology industries in Virginia. I’m thankful and grateful be in this program and hope future NOVA students will continue to be inspired by CLRI.”
Shamalee Jayakodi Arachchige

It was fantastic! I had very thoughtful and insightful discussions with industry leaders. I feel much more confident in myself and in my speaking abilities. Thank you so much for the opportunity to participate, learn, and apply the concepts you’ve instilled in my CLRI teammates and I.” – Gabriel Diaz-Rosero

“Thank you for the the event. The mentors are so welcoming, open to share and listen. We are so glad to be a part of the community. I left with a clearer vision of my next step.” – Nga Tran

NOVA students who are interested in getting in on the 2024 CLRI sessions, go to https://bit.ly/CLRI24

More about CLRI at https://www.nvcc.edu/career-services/clri.html

CLRI Kickoff Our Biggest One Yet

The Career and Leadership Readiness Institute (CLRI) kicked-off at the NOVA Annandale campus on September 7th and this Fall’s group is our biggest one yet with over 50 registered participants.

CLRI is free and provides NOVA students the opportunity to become more competitive job candidates.

NOVA IET’s M. Andy Chaves and Sedrick Settle have established a highly regarded program that equips NOVA students with career readiness and priority consideration for paid internships with industry partners.

The kick-off event is intended to give CLRI participants an invested and friendly opening to what’s become a vital program at NOVA.

Just from the kick-off alone, surveyed students responded with the following feedback:

“This was an amazing session, something I needed for a very long time. Today I found my brand with the help of two amazing mentors. Looking forward to gain more valuable tips.”

“Thank you for being genuine and for sharing personal experiences with us.”

“It was great! The guest speaker went over all communication skills in great details, provided great examples and requested the crowd to participate as much as possible. Best workshop so far in my opinion.”

“It was interesting and educative. I’m glad I joined this program. I really need a mentor in life.”

“It was a great experience, learned a lot of tips and important aspects of interview techniques. In fact, it helped to build confidence and hope in me. Great workshop.”

Fall CLRI sessions are are currently underway. where CLRI students are training how to interview, create a resume that stands out, network effectively, manage interpersonal skills in a diverse workplace and more. For NOVA IET students, the CLRI is a vital component in learning soft skills to complement technical skills.

Many CLRI grads have landed internship and job offers from tech industry partners directly through the program.

New Spring sessions will be available to sign up for in Jan 2024. Fill out our Interest Form and we will alert you when registration is available.

More about CLRI at www.nvcc.edu/career-services/clri.html

 

NOVA Student Success Spotlight in DCO: Tim Shutz

Last year, Tim Shutz  departed from his previous career in search of something new.

Starting his new career pathway at NOVA, he dove into Engineering Technology, Data Center Operations, and Computer Science. He also signed up for CLRI (NOVA IET’s Career and Leadership Readiness Institute) in 2022 to hone his professional and interpersonal skills, after which he landed an internship with AFCOM Potomac Chapter in 2023, fostering a passion for Data Centers along the way.

Now he has secured a job at Iron Mountain Data Centers as a Critical Facility Specialist.

When deciding to switch careers, Tim started with a leap of faith:

“It was as nerve-wracking as you can imagine, leaving behind the comfort, rhythm, and familiarity I had known. With the onset of the 2020s, as the world grew increasingly volatile, technology appeared to be on an exponential rise, and the pace of change outstripped my preparedness, I knew I needed to undergo a personal transformation. This journey brings to mind a cherished quote by Warren Buffet: “If the future is uncertain, invest in yourself.”

After Tim invested in himself through NOVA, CLRI, and AFCOM internship, and now at Iron Mountain, Tim’s leap of faith is paying dividends and he is confident about the future:

It’s been an incredible journey, and I’m grateful for the series of events that have brought me to where I am today. I can’t wait to contribute my skills and embark on this exciting journey with an amazing team. Thank you to everyone who has been a part of my path.”


Interview with Tim Shutz

We caught up with Tim and asked him a few questions about his experience with CLRI and AFCOM and how it prepared him to go to the next level. His answers give some insight on what he has learned and accomplished, who has helped him, and where he sees himself in the future.

Tim’s CLRI experience: 13 questions and answers
(Internship-specific answers detailed after the CLRI portion)

Q: What IET field are you pursuing and why?

I pursued and finished an Engineering Technology certification, and am continuing a Data Center Operations certification and an Associate’s degree in Computer Science. These choices stemmed from a desire to engage in technical work while also challenging myself through the pursuit of a computer science major.

Q: How did you find out about CLRI?

My introduction to CLRI came during my fall semester when I received an email about the program. Recognizing the importance of exploring various clubs and opportunities, I was drawn to the intriguing prospects offered by CLRI.

Q: Why are soft skills and effective interpersonal communication vital if you’re pursuing a career in a technical field?

The significance of soft skills and effective interpersonal communication cannot be overstated for those venturing into technical careers. While technical expertise opens doors, it’s the soft skills that pave the way for advancement and growth.

Q: How have you fostered continuing professional relationships with fellow CLRI peers?

Cultivating enduring professional relationships with fellow CLRI peers has been an organic process. By embarking on the AFCOM internship together and sharing subsequent experiences, we have forged strong bonds that greatly ease navigation within this field.

Q: Tell us about how CLRI aided in building your personal brand?

My involvement in CLRI significantly contributed to the refinement of my personal brand. Beyond the connections I established, working closely with a professional resume writer resulted in a standout resume that has garnered numerous compliments for its quality.

Q: In CLRI you worked on building an effective resume. What are the best ways to make your resumé stand out both technically and with the content you include?

Crafting a remarkable resume in CLRI involved strategic decisions. Placing my educational achievements at the forefront and quantifying my contributions with specific metrics enabled the resume to stand out both technically and content-wise.

Q: How did CLRI hone your leadership skills? Why is it important to have these skills even if you are not interested in pursuing a management role?

CLRI played a pivotal role in honing my leadership skills, particularly aiding me in enhancing my networking abilities after a period of isolation due to the pandemic. These skills hold value even for non-managerial roles, as they facilitate meaningful interactions within the data center profession.

Q: How did mock interviews prepare you for real interviews?

Participating in mock interviews through CLRI, particularly the ones hosted by Amazon, allowed me to refine my STAR interview technique, offering invaluable preparation for real-world interviews.

Q: How did CLRI enhance your professionalism and accountability?

CLRI’s influence on my professionalism and sense of accountability was substantial. Engaging with experts on soft skills and receiving personalized advice provided valuable insights. One conversation with a speaker helped me recognize the depth of experience I possessed, boosting my confidence.

Q: It was said during CLRI “every day is a job interview.” What does that mean to you?

The adage “every day is a job interview” underscores the importance of presenting oneself in the best possible light during all interactions. Just as in formal job interviews, daily encounters offer opportunities to make positive impressions.

Q: How effective was the networking event? Anyone in-particular that you connected with?

The networking event was effective in connecting me with individuals who have since become valuable professional contacts. The experience was highly positive, although additional in-person talks would have enhanced the connection-building process.

Q: What’s next for you? What opportunities do you feel you might have missed if you hadn’t taken CLRI?

So recently I was offered a job at a great company. Without CLRI I don’t think I would have gotten there. CLRI introduced me into data centers which got me into the DCO program, then into AFCOM, right into a job.

Q: What would you say in recommending CLRI to NOVA students?

I honestly think a program like this should be mandatory for students. My point is that school is only a part of the recipe to success, if you don’t go out of your way to meet industry professionals you will have a very difficult time getting the dream job you want, or even figuring out if the major you are in is the correct one.

Q: Anything else that we’ve missed?

CLRI introduced me to inspiring professionals and fellow students, setting the stage for what was to come. Thank you M. Andy Chaves and Sedrick Settle!

TJ Ciccone’s ENE195 class was a game-changer, teaching us the art of acing interviews and igniting my passion for data centers. Thank you Thomas (TJ) Ciccone


Tim’s AFCOM Internship: 14 questions and answers

Q: Generally, why are internships important?

Internships hold universal importance as they offer firsthand experience, allowing individuals to assess their suitability for a role and their compatibility with a company. Additionally, internships facilitate longer and more revealing interactions with potential employers.

Q: What did you learn during CLRI that helped you in your AFCOM internship?

The insights gained from CLRI played a pivotal role in my AFCOM internship experience. This foundation enabled me to engage effectively in discussions surrounding data center operations and ask pertinent questions, showcasing my acquired knowledge.

Q: A number of CLRI grads have gone on to do internships together. How has that developed a sense of professional community?

The collective pursuit of internships by fellow CLRI graduates fostered a profound sense of professional community. This camaraderie not only provides ongoing support but also expands networks, enabling connections that will likely endure throughout our careers.

Q: Tell us about your AFCOM Internship experience? How did it build on what you learned through CLRI?

CLRI played a pivotal role in enhancing my soft skills during my internship. Many individuals have emphasized that cultivating these skills is indispensable for securing a position in data centers, which further underscores the significance of my experience there.

Q: Why have you pursued an internship in this particular field?

My motivation to seek an internship in this specific field was fueled by a keen interest in data center operations. The desire to comprehend the intricacies of these facilities and contribute to their efficiency guided my choice.

Q: What specific activities have you engaged in during your internship? What has been your favorite task or project?

During my internship, I engaged in a range of tasks, including rounds, coil cleaning, and learning about the building management system. These activities allowed me to gain hands-on experience and expand my understanding of data center operations.

Q: Who has had a particular influence on you during your internship?

My mentor, Hansen Troy Hill, significantly influenced my internship experience, providing valuable guidance and support. Thank you Troy and AFCOM Potomac Chapter. Moreover, Stephan Plock, the manager at DLR, offered indispensable insights during my job search.

Q: What skills have you learned during your internship that will help you during your career?

The internship equipped me with vital skills, particularly in terms of networking and professional connections. These relationships will likely play a pivotal role in shaping my future career endeavors.

Q: Have you discovered a job or career path through your internship that you want to pursue?

I’ve taken a job in data center operations at Iron Mountain which I plan on pushing as far as I can. I do plan on going further into the data center realm but I want that fundamental understanding of how the buildings work in order to hopefully help with engineering/software aspects down the line.

Q: Tell us a little about the personal side of internships. What are the relationships like with peers and with supervisors?

I had a great relationship with the team over at DLR. I really enjoyed the managers and team and thought they provided me with a lot of openness and helpfulness in understanding different aspects of the company.

Q: What has been your biggest challenge or obstacle?

I had some challenges making sure that I was pushing myself to ask the right questions and make sure if I had nothing to do I found somebody who did. This took a bit of getting outside of my own comfort level but I think I managed to do that well.

Q: What has been the biggest game-changer for you in this internship?

It was the ability to get three different job offers, which was a blessing. I went from nobody responding to my applications to three on the table, you can say that was a huge confidence booster.

Q: What else should we know from your experience as an AFCOM intern?

I think the AFCOM internship is essential for anybody that wants to get into data centers. Even if you have an in, you will gain so much more than an immediate job.

Q: What are your career goals? Where do you see yourself in 5-10 years?

I hope to become a manager in 5 years and in 10 years working on engineering projects within data centers to help push the boundaries.

 

AFCOM Interns Celebrate Completion

The AFCOM summer internship concluded on August 16 at Top Golf in Ashburn with job offers for NOVA Students!

Hard work paid off and career pathways were established after the completion of the 2023 AFCOM Internship. This year, $25,000 was donated to NOVA DCO students through the Wendy Darling Scholarship, established by Stuart Dyer, a board member of the Potomac Chapter of AFCOM, and managed by the NOVA Educational Foundation.

During the internship, students experienced working at 2 and sometimes 3 different companies, gaining a much broader understanding of how their role as a DCO technician impacts the business and keeps the critical infrastructure up and operational 100% of the time.

Out of the 20 AFCOM interns, 16 were from NOVA. Every NOVA intern was given a job offer, and while some declined in order to continue their education, many decided to take up the offer and pursue their careers with data center partners. Of those who accepted, 4 went to Iron Mountain, and 1 each went to Google, Aligned, Coresite, and Iconicx.

AFCOM is an association for career advancement of IT and data center professionals. The 10-week internship program lead by the AFCOM Potomac Chapter, connects students to industry partners and is centered around building the data center industry by partnering with NOVA’s IET Division and providing paid summer internships to students in the DCO programs.

For those of you who would like to take advantage of this opportunity for next summer, be on the lookout for applications in early 2024!

Summer Programs In Review

Bridge Programs

This summer, NOVA SySTEMic conducted 4 bridge programs for rising and graduating high school students interested in pursuing further education in an IET discipline.

2 of the programs centered around Engineering Technology and 2 were focused on Information Technology.

In the Engineering Technology program, students spent two days onsite at data center partner Stack Infrastructure, visited Micron Technologies, and learned the basics of industrial process controls.

In the Information Technology program, students learned to assemble a desktop computer, trained a simple generative AI, and conducted cybersecurity exercises in the Virginia Cyber Range. In total, 57 students participated in the bridge programs, earning credit for SDV 101: College Success Skills. 


STEM Camps

This year’s STEM Camp enrollments were the highest since 2019. Among our 26 camp sessions, including robotics, coding, cybersecurity, fabrication, rocketry, and more, we totaled 508 registrations and 454 participants.

Fabrication, cybersecurity, and rocketry camps sold out completely and 10% of camp participants took 2 or more camps. We continually strive to engage more girls in STEM and our fabrication camps averaged 65/35 male to female ratio while our STEM elementary camp held a 67/33 ratio.

When asked about the camp experience, one parent said about their child: “He’s been wanting to explore coding for a long time. He was slightly intimidated by the circuitry of the raspberry pi and arduino, but is also anxious to learn more about them now. This is EXACTLY what I was hoping for!!! This camp was AMAZING and we can’t wait to attend more next summer.”

Another parent reflected “What a great group of kids and counselors. I especially loved that you invited parents to come watch. Everything was so positive and encouraging and I really enjoyed the positive environment while kids explored new things.”

We’re looking forward to next year’s camps already. Registration will be available in January 2024.

NOVA Student Success Spotlight in DCO: Liz White

 

Elizabeth (Liz) White wants to be successful in an in-demand tech career field and she’s making all the right moves.

Liz is currently pursuing a double major in Engineering Technology (with a focus on Data Center Operations) and Information Systems Technology (with an emphasis on Cloud Computing).

Liz also is a recent graduate of NOVA IET’s Career and Leadership Institute (CLRI) and recently completed a 10-week internship with AFCOM, an association for career advancement of IT and data center professionals.

On top of that she just got hired at Google as a Data Center Facilities Technician. She’s also a mom to two children.

We did a Q&A with Liz to discuss how CLRI and the AFCOM internship equipped her for her new position at Google and a fantastic new career path (30 questions and answers).

It’s not just about the technical skills required for a degree, it’s also about interpersonal adeptness, knowing how to interview, networking effectively with potential employers and a lot more.

Her answers and insights are instructive to anyone wanting to pursue an in-demand technology career path, especially after making a career switch.


Liz’s CLRI experience: 15 questions and answers
(Internship-specific answers detailed after the CLRI portion)

Q: What IET field are you pursuing and why?

I am currently pursuing a double major in Engineering Technology with a focus on Data Center Operations, and Information Technology Systems with an emphasis on Cloud Computing. The onset of the Covid-19 pandemic in 2020 prompted me to reevaluate my career as a hairstylist, recognizing its vulnerabilities in times of crisis. The realization led me to make a conscious decision to put my hairstyling career on hold and pivot towards achieving an academic degree. For years I dreamt of earning a degree, but words woven with fear and doubt were the shackles that restrained me. The pandemic was the catalyst that propelled me forward.

My interest in cloud computing was initially sparked by its high demand and resilience in the face of uncertainty. As I dove deeper into my classes, an opportunity through CLRI allowed me to gain insights into the stable job market and flourishing demand within the data center sector. This prompted me to embark on a path within the data center field by starting with taking TJ Ciccone’s class ‘Intro to Data Centers’. The steps taken from there laid a foundational understanding that I believe will serve as a strong basis for my career journey.

Q: How did you find out about CLRI?

Being a student enrolled in an IET division degree program, I regularly received emails showcasing numerous opportunities within the division. One day, an email landed in my inbox detailing CLRI, which offered a series of workshops designed to bolster soft skills, aid in resume refinement, and culminate in a networking event featuring prominent figures from the industry. CLRI was the exact opportunity I had been searching for.

Q: Why are soft skills and effective interpersonal communication vital if you’re pursuing a career in a technical field?

Venturing into a technical career demands a readiness to engage in productive teamwork. Strong interpersonal abilities and effective communication are pivotal resources for fostering successful collaboration. Particularly within the technical field, where advancements occur rapidly and assertively, individuals must be prepared and capable of strategizing and executing alongside their colleagues.

Q: How have you fostered continuing professional relationships with fellow CLRI peers?

I can’t take full credit for maintaining the comradery between fellow CLRI peers. WE formed a close bond and made sure to keep in contact throughout our journey; we shared similar ambitions and aspirations related to pursuing a career in IET, regardless of our varying ages and backgrounds. Our camaraderie extended beyond casual interactions as we consistently stayed connected and harnessed the valuable resources offered by CLRI and the IET division.

Interestingly, most of us ventured into the same data center course, an opportunity that arose from a data center tour led by CLRI leaders Andy Chaves and Sedrick Settle. Among these connections, three of my friends, Tim Schutz, Daniel Rivera, and Prasit Acharya, who are also CLRI alumni, enrolled in the “Intro to Data Centers” class taught by TJ Ciccone. TJ was the person who previously guided us on a tour of STACK Infrastructure, serving as a source of inspiration. Significantly, all four of us secured job positions while in the AFCOM Internship program, which paved the path for promising careers within the data center industry.

Q: Tell us about how CLRI aided in building your personal brand?

CLRI played a pivotal role in equipping me with the essential resources to navigate my career transition in a successful way. Through their guidance, I not only cultivated self-assurance and professionalism, but also had the opportunity to connect with genuinely accomplished, authentic, and motivating individuals.

Q: In CLRI you worked on building an effective resume. What are the best ways to make your resumé stand out both technically and with the content you include?

Crafting a standout resume requires balancing technical formatting and strategic content. On the technical side, maintain a clean layout with consistent fonts and headings, ensuring appropriate white space. Customize the length based on your career stage. For content, tailor your resume to each job posting, spotlighting relevant skills and experiences.

Begin with a concise professional summary, emphasizing key skills. Highlight notable accomplishments in work experience and focus on outcomes. Prioritize job-related experiences while showcasing transferable skills. Include a dedicated section for technical skills and certifications. If needed, emphasize education or relevant projects. Prioritize relevant education and relevant projects if work experience is not within the industry being applied for. Incorporate volunteer work if applicable. Avoid personal details and proofread for errors.

Q: How did CLRI hone your leadership skills? Why is it important to have these skills even if you are not interested in pursuing a management role?

While managerial roles may not be the immediate goal, life invariably presents us with choices. These decisions, in turn, come with their own outcomes, and navigating them effectively hinges on possessing leadership skills. The ability to exhibit courage and determination when confronting situations with a disparity between right and wrong is no simple feat. Leadership entails the willingness to opt for the more challenging route for the betterment of the collective and the welfare of those involved, regardless of whether you hold a formal management position.

Q: How did mock interviews prepare you for real interviews?

Participating in mock interviews proved instrumental in enhancing my interview performance by simulating real-world scenarios. Practicing allowed me to receive constructive feedback and valuable insights into both my strengths and areas that needed refinement. Engaging in multiple mock interviews further honed my adaptability and flexibility in addressing diverse interview dynamics. The experience reinforced  my belief in my capability to excel. As the saying goes, “Proper preparation prevents poor performance,” and mock interviews undeniably played a crucial role in my readiness for real interviews.

Q: How did CLRI enhance your professionalism and accountability?

In many ways, CLRI emphasized the significance of consistently making choices that align with our utmost potential. Whether it pertains to our roles as students, professionals, or individuals in our personal lives, the everyday decisions we make influence our professionalism and accountability. The demonstration of professionalism extends beyond words; it encompasses maintaining proper posture, active engagement through eye contact, and investing effort in establishing meaningful connections. These traits collectively reflect one’s level of professionalism and accountability. CLRI notably highlighted the effectiveness of networking, showcasing how connecting with others can yield significant benefits.

Q: It was said during CLRI “every day is a job interview.” What does that mean to you?

The statement “every day is a job interview,” as emphasized in CLRI, holds a distinct significance. To me, it underscores the idea that opportunities can arise unexpectedly in any situation or encounter. Regardless of our location or context, we are constantly interacting with diverse individuals. How we carry ourselves, the attitude we embrace, and the mindset we adopt are all within our control. Each day presents us with a choice—a choice that invariably yields a consequence. This decision shapes the outcome we attain. Essentially, the notion encapsulates the idea that our daily approach influences the results we achieve.

Q: What did you learn from the executive mentoring program?

The lessons I gained from the executive mentoring program exceed what I can encapsulate in this response. It became evident that dedicating myself fully, investing genuine effort, and translating the advice received into actionable steps reaps rewards that make the exertion entirely worthwhile.

Q: How effective was the networking event? Anyone in-particular that you connected with?

The networking event acted as a catalyst for numerous opportunities that have unfolded in my journey. Its impact exceeded my initial expectations by far. I had the privilege of connecting with individuals who not only became sources of inspiration and mentorship but also turned out to be those I interned for, received job offers from, and built lasting professional relationships with.

Q: What’s next for you? What opportunities do you feel you might have missed if you hadn’t taken CLRI?

My next step involves commencing my career with Google next week. Reflecting on all of this, it’s apparent that I might not have been presented with this remarkable opportunity had I not been a part of CLRI. The transformative sequence, transitioning from my role as a hairstylist to a student at NOVA College, subsequently embarking on an AFCOM Internship, and now securing a full-time position at Google, underscores the profound impact of my involvement with CLRI. CLRI opened a door, I just had to walk through it.

Q: What would you say in recommending CLRI to NOVA students?

Honestly, I’ve recommended this program to every friend in school I’ve encountered since my graduation from CLRI. The program has unequivocally transformed my life for the better. CLRI, TJ Ciccone, and AFCOM provided me with an arsenal of tools, invaluable exposure, and a platform to demonstrate my dedication and commitment to my aspirations. It has enabled me to be part of a meaningful impact.

My gratitude extends eternally to the leaders of CLRI, the IET Division, TJ Ciccone, and AFCOM. During times of self-doubt, they believed in me. They propelled me past my apprehensions of inadequacy, urging me to transcend the fear and reveal my true capabilities and identity. My journey is a testament to their unwavering support.

Q: Have we missed anything? What else should we know from your CLRI experience?

In reflecting on my CLRI experience, I believe we’ve covered the significant aspects. However, it’s worth mentioning that CLRI not only provided me with invaluable professional growth but also fostered a sense of community. The connections I formed with fellow participants, mentors, and industry leaders have continued to shape my journey beyond the program. The supportive environment, coupled with the exposure to real-world scenarios, has been instrumental in preparing me for the challenges and opportunities that lie ahead in my career.


Liz’s AFCOM Internship: 15 questions and answers

Q: Generally, why are internships important?

Internships are a pivotal steppingstone to creating your own fulfilling professional journey. They’re a bridge between academic knowledge and real-world experience. They provide an opportunity for hands-on experience and opportunities to develop and refine both technical and soft skills relevant to your area of interest.

Theoretical knowledge can be applied to real-life scenarios through an internship with room to receive constructive feedback. It’s much easier to make informed career decisions by gaining insights into the daily operations, challenges, and opportunities in the industry of interest. Internships give you a chance to make connections and friendships which can help open even more doors for job opportunities and mentorships.

The exploration you have through an internship is eye-opening; you gain a much clearer understanding of what aligns with your career goals and what doesn’t. The confidence building you gain through an internship offers validation of what you’re capable of and reinforces your belief in your ability to meaningfully contribute to a team. Stepping outside of your comfort zone and adapting to new environments will only encourage personal growth and enhance your resilience and problem-solving capabilities.

Q: What did you learn during CLRI that helped you in your AFCOM internship?

I discovered the importance of making choices driven by courage, rather than succumbing to the fear of inadequacy. This perspective empowered me to confidently engage, understanding that every question holds the potential for valuable contributions.

Q: A number of CLRI grads have gone on to do internships together. How has that developed a sense of professional community?

Many of the friends I connected with during CLRI embarked on similar journeys. While our paths led us to intern with different companies, we stayed connected throughout the process. We consistently made an effort to meet in person, exchanging our individual experiences and insights. In particular, a few individuals offered their invaluable support during challenging times, helping me to overcome obstacles. I hold deep gratitude for their presence in my journey. These relationships have not only enriched my professional growth but have also magnified the significance of such connections in my career development. I have full confidence that we will remain connected throughout our careers. If that isn’t a genuine sense of professional community, I’m not sure what else would be…

Q: Tell us about your AFCOM Internship experience? How did it build on what you learned through CLRI?

My journey throughout the past three months as part of the AFCOM Internship encompassed a dynamic learning adventure. This period not only provided me with a comprehensive understanding of data center critical infrastructure but also served as a practical lesson in navigating the complexities of the business world. The principles instilled by CLRI, particularly the significance of professionalism and accountability across all situations, came vividly to life during this internship. The multitude of decisions presented each day carried their own set of consequences; a concept emphasized by CLRI. The alignment between my goals and the choices I made was a testament to how CLRI’s teachings guided me in making meaningful decisions throughout this internship.

Q: Why have you pursued an internship in this particular field?

My drive stemmed from the desire to acquire practical, hands-on experience within the data center sector. Despite dedicating extensive hours to studying inside and outside the classroom, I recognized the immense value of an internship that transcends theoretical learning. Honestly, as a 30-year-old mother of two, my aim was to establish a steadfast foothold in my career transition by gaining early exposure and reliability. An internship felt like the most pragmatic approach to this change.

Q: What specific activities have you engaged in during your internship? What has been your favorite task or project?

If I could share my internship reports with you, you would witness the extensive array of activities I engaged in over the summer. During each visit to a data center site, my primary focus was comprehending the intricate power distribution network throughout the building. Subsequently, I delved into understanding the nuances of cooling requirements, their utilization, and maintenance protocols. Every day presented me with numerous avenues of exploration, spanning mechanical and electrical systems, fire life safety protocols, building management systems, and electrical power management systems, among others.

One of my most cherished tasks involved collaborating with the remarkable and welcoming team at STACK NVA04D. I dedicated time to cleaning chiller coils, makeup air units, and rooftop units alongside this team. This experience provided a deeper understanding of the equipment and the integral role each component plays within the larger system. Despite the challenging outdoor conditions, with temperatures exceeding 90 degrees, I thoroughly enjoyed working alongside the team. Amidst our diligent efforts, they generously answered my myriad questions, willingly sharing their valuable knowledge and expertise.

Another highlight was my time spent with the team at CoreSite’s VA3 building. Their guidance extended to teaching me about telecom operations, utilizing a visible fault locator for fiber tracing from MDF to IDF to ODP to the client’s cage – a process aimed at troubleshooting light level issues. I also gained insights into tasks like cleaning and inspecting fiber before connection and the termination of copper Cat6 cable, alongside acquiring knowledge about fiber splicing. Engaging in POST troubleshooting on servers within the data halls was yet another invaluable learning experience.

Q: Who has had a particular influence on you during your internship?

Countless inspirational people. TJ Ciccone VP of Operations at STACK Infrastructure, Miguel Ramos Sr. Data Center Manager at CoreSite VA3, Chris Lettiere Sr. Director of CoreSite VA, Emily Maldanado Data Center Technician at CoreSite VA3, Shelby Angulo Data Center Technician at CoreSite VA3, Ju Kim Data Center Operations Manager at VA1/2, Troy Bowen Operations Manager at Infrapros, Zachary Miller Area Operations Manager at Google, Isaac Canales Critical Operations Technician at STACK Infrastructure, Ray (Ramone) Critical Operations Technician at STACK Infrastructure, Angela Maruca Critical Operations Technician at STACK Infrastructure, Shane McDonald Critical Operations Technician at STACK Infrastructure, Brandon Osefoh Critical Operations Technician at STACK Infrastructure, Reid Thomas Critical Operations Manager at STACK Infrastructure, Joe Kendra Critical Facilities Manager at STACK Infrastructure, Troy Hill Director of Iron Mountain VA, and the list goes on.

Every individual I had the privilege to engage with, collaborate alongside, and foster professional relationships with significantly shaped my internship journey. Expressing my gratitude for each of these individuals is beyond the scope of mere words.

Q: What skills have you learned during your internship that will help you during your career?

I gained a comprehensive understanding of HVAC systems, including vaporization cycles, chilled water systems, CRAC/CRAH units, and humidification systems. I performed preventative maintenance tasks, which included routine activities such as blowdowns, cleaning water-cooled and air-cooled chiller coils, replacing filters for VESDA systems and air handlers, and maintaining chiller strainers.

Fire Life Safety Systems became familiar territory as I engaged in hands-on tasks such as jockey pump replacement for fire pump systems and methods of procedures for isolating fire pump valves. My proficiency in double interlock pre-action systems was complemented by my experience in managing VESDA systems and STULZ humidification systems, contributing to a comprehensive understanding of safety protocols.

I also gained valuable experience in managing additional daily rounds of the building, quarterly and annual maintenance duties, ensuring the reliability and longevity of critical systems. I feel more enabled to effectively manage and maintain climate control systems, ensuring optimal performance in various environments.

Moreover, my internship exposed me to critical power distribution concepts, ranging from utility/generator, main switchgear to client load, and I became well-versed in electrical fundamentals such as Ohm’s law and single, two, and three-phase power. I gained more confidence in making informed decisions regarding power management and efficiency in my future career.

In terms of infrastructure management, I learned about IDF/MDF/MMR rooms and structured cabling. This experience highlighted the importance of organized customer space and proper maintenance, ensuring seamless operations and scalability of systems.

Shadowing technicians exposed me to various software applications and control systems. This built my confidence to effectively troubleshoot and replace faulty hardware. I oversaw internal management of data center cabling using FNT, ensuring well-organized and efficient connectivity.

My ability to collaborate actively within a team to troubleshoot hardware issues, perform cross-connect terminations and relocations, and verify device statuses was greatly enhanced. I also conducted end-to-end fiber optic cable continuity checks, further solidifying my grasp of connectivity diagnostics.

Additionally, I gained proficiency in terminating copper Cat-6 cables with RJ45 pinouts and learned about fiber cable splicing. In the realm of network management, I was provided hands-on experience in learning how to manage IXPs, point-to-point, and point-to-multipoint connections. I verified device physical statuses and adhered to the BICSI standard, ensuring high-quality information and communications technology systems.

Overall, my internship equipped me with an extensive range of skills encompassing HVAC systems, critical power distribution, infrastructure management, fire life safety systems, control systems, troubleshooting, cabling, and standards. All of this undoubtedly contributes to my success and competence in my future career endeavors.

Q: Have you discovered a job or career path through your internship that you want to pursue?

Yes, I am now a Data Center Facilities Technician at Google. I plan to fully pursue an Operations path and hopefully end up in a leadership role.

Q: Tell us a little about the personal side of internships. What are the relationships like with peers and with supervisors?

The level of inclusion extended beyond mere formality; I found myself fully immersed in the day-to-day operations of the team. What stood out was the genuine encouragement and openness with which I was met. I was not only invited but genuinely welcomed to participate in the team’s troubleshooting, problem-solving, and daily operations. This sense of collaboration and shared involvement went beyond the ordinary expectations of an intern’s role, underscoring the supportive environment that defined my internship experience. My peers and supervisors alike fostered an atmosphere where my input was valued, and I was able to contribute meaningfully to our collective efforts.

Q: What has been your biggest challenge or obstacle?

Overcoming imposter syndrome has undoubtedly been my most significant challenge. As is often the case, there’s inevitably someone who attempts to undermine or disparage your journey, regardless of your path. Transitioning from a hairstylist role to that of a Data Center Operations Technician could have easily overwhelmed me with intimidation. Along the way, I encountered instances where individuals sought to convey that I didn’t belong in this industry, a sentiment compounded by the imposter syndrome I grappled with. Confronting these challenges has proven to be far from effortless.

Yet, it’s important to recognize that those who dismissively closed their doors are mistaken, much like the unfounded notion of my inadequacy. Amidst these doubts, I constantly remind myself that I am more than capable of contributing significantly to any team. I am more than enough.

Q: What has been the biggest game-changer for you in this internship?

Providing a definitive answer to this question is a challenge in itself. The entirety of this internship has been transformative, redefining my outlook. If I were to pinpoint a single experience, it would be the journey I undertook during the interview process, culminating in the moment I accepted a job offer. This marked a particularly significant turning point.

Q: What else should we know from your experience as an AFCOM intern?

This opportunity has had a profound impact, not only on my life but also on that of my family. Before being accepted into this internship, I found myself in a position where I believed that commencing my career would remain a distant goal, despite my unwavering determination to start immediately. Navigating the complexities of college education and job-searching while raising two children, particularly amidst the backdrop of a pandemic, was a daunting challenge. Life’s expenses, coupled with the considerable cost of education, cast a shadow over my aspirations.

This internship not only provided me with an education but also paved a path into my chosen career. This convergence of education and career prospects has wrought a seismic shift in my life’s trajectory. The magnitude of this transformation cannot be overstated. I’m profoundly grateful to have been a part of this remarkable opportunity, which has provided me with the means to shape my future and break barriers that once seemed insurmountable.

Q: What are your career goals? Where do you see yourself in 5-10 years?

My aspiration is to gradually climb to a role where I can extend the same kind of support that I’ve received. I envision myself assuming a leadership position, collaborating with a team of authentic individuals, and contributing to bridging the talent gap within the industry.

 

 

Q and A With CyTalks Intern Maseeh Lalee

We spoke with NOVA cybersecurity student Maseeh Lalee about getting ready for the real world, self-advocacy, and career goals.


Q: Please explain the importance of cybersecurity?

Cybersecurity deals with every aspect touching the digital realm. I think when people think about Cybersecurity, they think about anti-virus or technical stuff like firewalls. In fact, it’s often simple concepts. For example: don’t overshare on social media, guard your digital footprint, use complex passwords, don’t add people who you don’t know, etc. The importance really lies in trying to limit the methods that an attacker can compromise a system or a person by gaining information, which often is publicly available. Also never assuming your data is safe or your privacy is ensured, cybersecurity’s importance is emphasizing that security is a shared responsibility that everybody is involved in.

Q: Generally, why are internships important?

Internships really give you a good look at how work, and to a larger extent business, is conducted in a professional environment. In this internship with CyTalks, I found the access we were given to Office 365 cloud suite gave us an opportunity to experiment with things and to complete the tasks we were given. I also value internships as a networking avenue, I met some people on my team that I’m still in contact with today.

Q: What specific hands-on activities have you engaged in during your internship? What has been your favorite task or project?

We were doing so many things related to Cybersecurity. The first project was auditing our systems to take a security baseline and it gave us some insight into system hardening and the compliance or legal side of Cyber. We reviewed guidelines like the NIST Risk Management Framework which outlines the process of managing risk associated with systems added to a network and the subsequent security controls put in place to secure those systems. I also got to write a paper on the Cyber Skills Gap which was pretty fun just doing research about the field I am actively pursuing. My favorite task or project was actually the most unsuccessful, which was malware analysis. Basically, we ran malware or a virus inside a virtual machine to observe its behavior. Although the malware’s execution didn’t work for me, building this sandbox environment really motivated me to doing this stuff on my own time since it was aligned with what I’d like to do in the future.

Q: Who has had a particular influence on you during your internship?

Dr. Kohy and my team lead Bethany has much influence on me. Dr. Kohy gave us insights in how we should carry ourselves and industry specific advice. Bethany gave our team a lot of motivation and support to stay on top of deadlines.

Q: What’s the importance of soft skills (communication, problem solving, working with people) in cybersecurity and what have you learned during your internship in this capacity?

Soft skills is super important and I think it was stressed on so much that it became ingrained in our mindset. Just working as part of a team let us know the importance of soft skills. For example, managing projects and their deadlines, effectively communicating and resolving any problems with your team. The golden rule I learned is you must be personable and be a self-advocate. Nobody’s going to help you if you’re not willing to help yourself.

Q: How did your experience as a NOVA student prepare you for your internship?

NOVA’s classes were much in line with what we were doing. Mostly I was pulling from self-study and research assignments I’ve done at NOVA to streamline the projects to complete them smoothly.

Q: Explain what you think are the benefits of a 2-year degree in Cybersecurity and also a 4-year degree. Do you plan to go straight into the workforce or transfer after NOVA?

I think there are both direct and indirect benefits. The direct benefits are what people often look to when they’re trying to convince students to go to college, that the degree makes you more employable. However, I think it really depends on the person cause self-study is definitely possible. I know people with 2-year degrees that don’t really know anything. They just went through the classes at NOVA but never retained the concepts. So it’s really about the work you put in. If you’re already an IT professional, a 2 year degree would suffice. If you’re just entering straight out of high school, a 4 year degree could be in your path because there are many fundamentals you have to learn in order to get into Cyber. Simply because Cyber isn’t really entry level even though there’s many “entry level” positions open. As far as my plans go, I’m transferring to George Mason University but am also actively partaking in other internship opportunities and applying to full time IT/Cyber jobs.

Q: What particular area of cybersecurity do you want to pursue?

I want to get into SOC, Incident Response or Vulnerability Management. They’re all Blue Team or defense roles but particularly SOC interests me because being a Security Analyst is my dream job.

Q: What type of software have you used in your internship and how has it equipped you?

It was primarily the Microsoft Office 365 Suite, which was Outlook, Teams, Word, Excel and PowerPoint. It has benefited me because in the internship I’m at now, we primarily communicate through Outlook and Teams. Learning to schedule meetings on Teams was extremely useful.

Q: Tell us a little about the personal side of internships. What are relationships like with peers and with supervisors at Cytalks?

With peers it was great, I had 2 teammates and I really liked them both. One of my teammates his name is Justin, he ended up becoming good friends with me and I got to know him well. My supervisor Bethany was an extremely invaluable resource for me and she was extremely kind. I received great mentorship from both her and Dr. Kohy for guidance as we were navigating through the internship and figuring out our paths.

Q: What has been your biggest challenge or obstacle?

The biggest challenge is adapting. Trying to stay ahead and be able to manage the workload, because if you can’t deliver a project on time, it’s a bad look on your time management skills. I just tried to stay ahead and keep adapting to any new information I encountered.

Q: What has been the biggest game-changer for you in this internship?

I’d have to say the confidence I got with learning self-advocacy and getting myself out there as much as I can. I was taught an interesting lesson. “It’s not what you know but who you know”. It gave me an idea as to how important networking and the need to build connections with your colleagues or people who can become future friends. Even just treating everybody with respect is super important cause if you think about things solely on how someone can benefit you, you’re harming yourself. This internship was a humbling experience seeing people who’ve been in cyber for years volunteering their time made me think in more positive terms.

Q: What else should we know from your experience as a CyTalks intern?

It’s a great opportunity for interns to learn as much as they can. You’ve got to experience it to find out how great of an environment it is. It was insightful seeing how much freedom they gave us interns as to which projects we could choose but also in managing and creating these projects. We were just given a deadline and some guidelines, but as to how we implemented it was up to us and our creativity as a group. I was surprised how much research we did at CyTalks, it was almost like we were in a class but it never felt like a classroom environment. The team leads were always very motivational and supportive to us. I think that’s what really made this internship, we were put into teams and I felt accountable to my teammates and didn’t want to disappoint them.

Q: What are your career goals? Where do you see yourself in 5-10 years?

My career goal is to get into Cybersecurity, specifically the defense side of things. In 5 years I want be a Tier 2 or 3 Security Analyst working on incident response or in a SOC. Eventually I want to get into Cyber Engineering or the management side of things which can happen in 7 years. Cloud computing is a big field now so I would like to also incorporate my knowledge of cyber to become a Cloud Security Engineer which I could achieve in 10 years or just go towards Cyber management like CISO.

Q: Bonus question: Do you have a favorite show that depicts Cybersecurity? What do TV and movies get right and wrong about Cybersecurity?

I don’t watch much shows but I can speak to this a bit. I watched a couple episodes of Mr. Robot, and I can say it was somewhat accurate. Most ethical hackers have a strong background in cyber so they’ll be in a cyber engineer jobs cause there’s simply more blue team/defense jobs than red team/hacking jobs. From watching Snowden, I can say that’s pretty realistic too. Especially the part where he’s downloading files onto a USB and then exfiltrating it off the servers. He was a security analyst so he would’ve had access to those specific files/data and also the biggest threats are often insiders or employees/Ex-employees cause of their levels of access and knowledge of the network’s architecture or inner workings. It would be easy for them to break into a system they know like the back of their hand.

 

NOVA Wins Gold, Silver, and Bronze at SkillsUSA National Leadership and Skills Conference!


NOVA’s SkillsUSA National Competitors

Back Row (L to R): Soham Nawthale, Jonatan Solomon Gebremichael, Nathaniel Bunger, Ardian Peach

Front Row: Takeshi Tamashiro-Pardo, Marcus Dent, Claudio Molina, Dhyuthi Chegu, Kanykei Korosheva, Mahelet Gebremichael, Nora Kaup


Last September, upon being recognized at a special NOVA ceremony for winning a bronze medal in Cybersecurity at the 2022 SkillsUSA National Conference, Ardian Peach was prescient about NOVA prospects in future SkillsUSA events when he declared “although this is NOVA’s first medal on the national stage, it won’t be the last.”

How right he was. Last week, June 19-23, at the 2023 SkillsUSA National Leadership and Skills Conference in Atlanta, NOVA took home Gold, Silver, and Bronze medals, with Peach one-upping himself from last year with a silver in Cybersecurity.

The Skills USA National Leadership & Skills Conference is the ultimate recognition of excellence in career and technical education. This event brings together thousands of students, instructors, business partners, and administrators to celebrate the accomplishments of those preparing for careers in trade, technical and skilled service occupations, and it’s an incredible opportunity for students to showcase their talents and skills on the national level.

NOVA’s Jonatan Solomon Gebremichael Wins Gold!


NOVA triumphed with their first national gold. Jonatan Solomon Gebremichael won in the category of Internet of Things: Smart Homes, a three-day intense hands on event where he was required to install a smart TV, smart thermostat, antennae and more onto a make shift room. The event included a troubleshooting component which required him to fix certain things that “went wrong” with his installation.

Gebremichael was ecstatic over his win, saying “It felt amazing. It was something that I’ve never thought would happen because I did not imagine that I was going to win. I worked so hard, not because I wanted to win, but because I truly enjoy what I do. Being encapsulated in my work and my love and appreciation for STEM and engineering led me to this moment. I’ve won at other competitions, but nothing this big nationally, and for that I am so, so happy. Words cannot even express right now. NOVA has brought me to the forefront of my dreams.”

Read more about Jonatan’s experience here.

As mentioned earlier, Ardian Peach returned to take silver in Cybersecurity and earned back-to-back National stage winner status. The three-person team of Nathaniel Bunger, Kanykei Korosheva and Mahelet Gebremichael earned bronze in the Engineering Technology Design team challenge. Claudio Molina also took bronze in Principles of Engineering.  Dhyuthi Chegu took the silver in Extemporaneous Speaking.

Mahelet Gebremichael, Kanykei Korosheva, and Ardian Peach with their medals.


Ardian Peach remarked on his continued success “there’s really something special about being able to compete at nationals against some of the brightest students in the country, and fly home with a medal. We’ve proven that our skills go far outside the classroom and have real world impact, and I’m really proud of that. I’ve gotten opportunities at NOVA that I couldn’t get at a lot of 4 year institutions, which have definitely put me ahead. Shoutout to AllCyber at the Woodbridge campus for helping me prepare for SkillsUSA Nationals!”

Peach will transfer to University of Central Florida this Fall and just this week received news that he has been accepted to the USA National Cybersecurity Camp/Combine, which is used to select the team to compete at the International Cybersecurity Challenge.

NOVA’s SkillsUSA team began their journey in Fall 2022, which culminated in 13 gold medals at the State Championship in April (read more about that here) and 12 students qualifying for Nationals. Students arrived in Atlanta on Monday, June 19, registered and went straight to work.  Some worked on final adjustments to their projects, others put in one final night of studying and review while others met other students and industry professionals from across the country.  The conference was held at the Georgia World Congress Center with some events held at nearby venues.  Thousands of students competed from all 50 states.

The theme for the conference was “Our Time is Now” and NOVA students proved themselves up to the task.  Each team member supported each other and cheered each other on as the conference and competitive events progressed.

One of the bronze medalists In Engineering Technology, Kanykei Korosheva (who is also president of NOVA’s Student Government Association), said that being part of SkillsUSA “has truly been an extraordinary journey throughout my college experience, enriching me with invaluable skills and unforgettable memories. The camaraderie and collaborative spirit we fostered as a team were instrumental in our success. The networking aspect of SkillsUSA opened doors to new friendships, mentorship possibilities, and potential career prospects.”

Her teammate Mahelet Gebremichael added “this has been an incredible journey for me. It required courage to step out of my comfort zone and explore various areas of engineering, technology, and design through my competition. NOVA has played a crucial role in my growth by providing opportunities to engage in clubs, attend conferences, and even pursue an internship that exposed me to real-world applications of my studies. NOVA’s commitment to providing opportunities for all students, regardless of their background or level of confidence, is truly remarkable and Skills USA plays a big role in connecting students with the same passion and interest, providing a platform for collaboration and learning from one another.”

Nate Bunger, a fellow bronze medalist, was similarly grateful for the support he has received in his success: “SkillsUSA, along with the gracious help and resources of NOVA, helped build my skills, let me explore my passion, and gave me the tools necessary to succeed in our competition.”

NOVA’s medalists are listed below.

  • Jonathan Solomon Gebremichael – Gold medal: Smart Homes, Internet of Things
  • Ardian Peach – Silver medal: Cybersecurity
  • Dhyuthi Chegu – Silver medal: Extemporaneous Speaking
  • Nathaniel Bunger – Bronze medal: Engineering Technology Design, 3-person team event
  • Mahelet Gebremichael – Bronze medal: Engineering Technology Design, 3-person team event
  • Kanykei Korosheva – Bronze medal: Engineering Technology Design, 3-person team event
  • Claudio Molina – Bronze medal: Principles of Engineering

There was success for other NOVA students as well. Marcus Dent, placed 5th in telecommunications/cabling and received an immediate job offer from his mentor. Takeshi Tamashiro-Pardo competed in Information Technology and earned his industry certification, CompTIA A+ core 1 and core 2.

Along with all the students listed above, Nora Kaup – First aid/CPR, Soham Nawthale – Computer Programming, and Tanjim Redhwan – Realted Technical Math competed at the national level after winning at the State Championship in April.

Special thanks goes to NOVA IET’s CTE Coordinator M. Andy Chaves and NOVA SySTEMic’s Fab Lab Coordinator Mary Ratcliff for expertly guiding and advising students through the entire process.

Congratulations SkillsUSA NOVA students! You make us proud and boldly lead the way for others at NOVA to strive and succeed.

#BoldyNOVA #SkillsUSA #InDemandTech #NOVAIET