Category Archives: Networking

Business Engagement, Career & Leadership Readiness Institute, Career & Technical Education, CLRI, Community Partnerships, Cybersecurity, Data Center Operations, Data Centers, Industry Partnerships, Mentoring, Networking, NOVA IET

CLRI Wraps Up Fall Cohort with Executive Mentoring and Networking Event

 

The Fall 2024 IET Career and Leadership Institute (CLRI), led by M. Andy Chaves and Sedrick Settle, concluded on October 24, 2024, with an Executive Mentoring and Networking event at the Woodbridge campus.

This season, 14 students completed the CLRI program, finishing a five-week journey that began in September. Participants completed six workshops covering critical topics such as leadership, effective communication, building your personal brand, how to write a technical resume, and trends in IT careers.

The Fall 2024 CLRI cohort also participated in site tours and a mock interviewing event coordinated with AWS. Through these robust and enriching experiences, students gained interpersonal skills, practiced networking—many through LinkedIn connections—and built confidence.

The program concluded with an executive networking event featuring 11 leaders from top companies, including Amazon Web Services (AWS), CoreSite, Digital Realty, Google, Iron Mountain, Meerkat Cyber, Red Hat, Suffolk Construction, and U.S. Transactions Corp.

To cap off the event, mentors and students received recognition, and participants stayed an extra hour to connect with industry professionals.

Student Feedback on CLRI

CLRI students shared their excitement for the program:

  • “The CLRI is an amazing experience. It opened my eyes to many new ideas and opportunities.”
    —Ilham Data Center Operations
  • “CLRI is a great foundation for students—it gives clear direction, teaches new skills, introduces people from diverse backgrounds, and offers unique experiences. I highly recommend it.” —Anchinalush, Cybersecurity and Health Science
  • “The program is very exciting. I’m glad I joined after Andy and Sedrick introduced it to our class. It was my first time experiencing data centers.”
    —Jack, Data Center Operations
  • “CLRI was fantastic. I’ll graduate in December, ready to apply everything I’ve learned. Andy and Sedrick bring together amazing people to support us.”
    —Mary, Cybersecurity
  • “This experience has been invaluable for my first semester at NOVA, providing me with valuable connections.”
    —James, Data Center Operations 

Insights from Industry Professionals

CLRI also granted students valuable perspectives from experienced leaders:

  • Steve Jolly, Data Center Cluster Manager, Amazon Web Services:
    “A great attitude is everything. Technical skills can be taught, but attitude and behavior are much harder to change. Curiosity, self-improvement, and a bias for action truly make a difference.”
  • Chris Haigh, CEO & Certified CMMC Assessor, Meerkat Cyber, LLC:
    “Find something that fascinates you, pursue certifications, and engage with it daily. Always keep learning.”
  • John Limbacher, Market Technical Manager, Digital Realty:
    “Building gigawatt campuses and working with high-tech solutions for companies like Nvidia—there’s a lot of excitement in the data center industry.”
  • Miguel Ramos, Sr. Data Center Manager, CoreSite:
    “At CoreSite, we train interns in security, telecom, and facilities—critical components of our operations.”
  • Todd Byington, Critical Facilities Manager, Iron Mountain:
    “Data centers offer roles in everything from facilities operations and project management to sales and security, providing a wide range of opportunities.”
  • Wade Tetsuka, President of U.S. Transactions Corp:
    “Our software company collaborates with Microsoft partners. For those considering entrepreneurship in IT or software, it’s a rewarding path.”

Congratulations to the students and thank you to the executives who contributed to the success of the program.  We hope to see more students in the Spring ’25 CLRI program.

AFCOM, Business Engagement, Career & Leadership Readiness Institute, CLRI, Data Center Operations, Data Centers, Internships, Networking, NOVA to Workforce

AFCOM Internship Leads to Job Offers for NOVA Students

The AFCOM summer internship concluded on August 6 at Topgolf in Ashburn, capping off a successful season where job offers were extended to NOVA students!

During the internship, students had the opportunity to work at two, and sometimes three, different companies. This experience provided them with a broader understanding of their role as DCO technicians and the critical impact they have in ensuring vital infrastructure remains operational 100% of the time.

Phil Baroody, Director of Business Development at Rosendin and AFCOM Secretary, remarked, “Gaining an understanding in the classroom through the Data Center Operations program and then applying that knowledge to real work in operations, facilities, and engineering within Northern Virginia is an exceptional opportunity. This experience not only solidifies their classroom learning but also offers potential job placements and valuable networking with industry veterans committed to their success.”

“What I’ve noticed about NOVA students is that they fully utilize the resources available to them,” said Christopher Lettiere, Senior Director at CoreSite. “They have access to data centers, providers, and tech companies. In my experience working at CoreSite and with NOVA, they get it right, and the results speak for themselves.”

Among the 14 AFCOM interns, 13 were from NOVA. Nearly all of these interns received job offers; while three chose to continue their education, many accepted the offers and embarked on careers with data center partners. Of those who accepted, two joined Iron Mountain, two went to Vantage, and one to CompuDynamics.

AFCOM is an association dedicated to the career advancement of IT and data center professionals. The 10-week internship program, led by the AFCOM Potomac Chapter, connects students with industry partners. It is designed to build the data center industry by partnering with NOVA’s IET Division and offering paid summer internships to students in the DCO programs.

“The great thing about this program is that it’s hands-on, and each student has a dedicated steward,” said Jennifer Andos, Creative Director & Owner of Paperfish Creative and AFCOM Director of Events. “Whether things aren’t going well or they just need someone to talk to, they always have someone to check in with. This person is there to guide them and answer their questions.”

“It’s important to recognize the role of industry players like AFCOM,” said TJ Ciccone, Vice President of Critical Operations at STACK. “Our group has been crucial in supporting the internship program, which has been a major driver of its success. This is the seventh year we’ve run it, and this year we surpassed 50 interns over the program’s duration. Nearly every hireable intern secured a job by the end of the summer. There’s no other industry like it.”

Phil Baroody, Chris Lettiere, Pat Lally, Caroline Titlebaum, and TJ Ciccone lead the AFCOM education committee.

For those interested in this opportunity next summer, keep an eye out for applications in early 2025.

AFCOM, Career & Leadership Readiness Institute, CLRI, Computer Science, Data Center Operations, Data Centers, Engineering Technology, Internships, Interpersonal Skills, Networking, NOVA IET, NOVA IET Career Pathways, NOVA to Mason, NOVA to Workforce, STEM Careers

NOVA Student to DCO Workforce Spotlight: David Evers

“I feel fortunate to have participated in the Career & Leadership Readiness Institute (CLRI) as part of NOVA’s Information and Engineering Technologies (IET) program. The people I’ve met along the way and the opportunities I’ve been given have been invaluable. I highly endorse NOVA’s IET program.”

David Evers recently graduated from NOVA with an A.S. in Computer Science (CS) and will pursue a 4-year degree in CS starting this fall at George Mason University.

David was interested in technology right from the start. “I remember being young and enjoying the outdoors, but once I came inside, I realized the vast possibilities computers offered. Plus, there’s abundant growth in the computer science field, with promising opportunities on the horizon,” he shared.

Like numerous technology students at NOVA seeking to advance their professional skills, David completed the Career & Leadership Readiness Institute (CLRI). David found the program insightful, valuing personal stories, leadership insights, and career advice from visiting industry professionals. The curriculum emphasized essential soft skills, such as crafting an effective elevator pitch, building a strong personal brand, and developing a strategic resume. Particularly beneficial was guidance from Tom Gerencer from Gerencer Creative on aligning resume keywords with search algorithms.

Beyond academics, David enjoyed CLRI’s social activities, including a kickoff at Stack Infrastructure, networking with industry professionals, a golf tournament, happy hours, and involvement in the Data Center Young Professionals group.

David recommends the CLRI program to his IET peers, praising its effectiveness and positive impact. “It broadened my vantage point—I can see further,” he said. “I appreciated the program’s concise, solid, and meaningful information. I believe it builds the confidence and reassurance necessary for entering the workforce.”

In addition, he acquired hands-on experience in fiber optics and communications technology through his AFCOM internships at National Technologies (NTI) and IES Communications. At NTI, he was involved in fiber optic installations at a Microsoft data center in Leesburg, focusing on both inside and outside plant fiber runs. His experience at IES Communications included shadowing project managers in Chantilly and visiting various sites, such as a CyrusOne data hall and the Gainesville Crossing Data Center, where he learned about structured cabling project management.

Reflecting on his CLRI experience, he expressed gratitude for Andy Chavez, a NOVA IET Career and Technical Education Coordinator, and Sedrick Settle, an IET Career Advisor who organize CLRI. David described them by saying, “Mr. Chavez and Mr. Settle were great mentors throughout the program, approachable, friendly, and gregarious.”

David also singled out STACK Infrastucture VP TJ Ciccone, whom he met during the tour of STACK. “Walking alongside Mr. Ciccone was inspiring. Witnessing the data center’s operations, where servers work in perfect harmony to maintain 100% uptime, felt almost magical.”

David is currently employed at IES Communications at a Wells Fargo data center where he’s working on the fiber optic and CAT 6 structured cabling. He’s enjoying the experience with IES because he’s able to learn more about cabling, systems integration, and team collaboration within data center infrastructure.

His day-to-day work consists of pulling fiber optic/CAT 6 cable, patching fiber to the Corning EDGE cassettes (inside the rack enclosures), and labeling the fiber routes between rack enclosures. He’s learning a lot from his two superintendents, Malik Brokenburr and Jordan Gladney, as well as his project manager, Eric Younts.

His advice to NOVA students is “keep showing up, even if you’re not feeling your best self. When you continuously show up for yourself and for the people on your team, it speaks volumes about your character.”

David also participated in Amideast’s CASE Program in Tunisia with NOVA’s Study Abroad program, where he studied Tunisian post-colonial society, labor and migration, race and colorism, feminism and LGBTQIA communities, and culture.

“It was a wonderful experience where I met some great people in Tunisia as well as American students alongside me studying abroad. I would love for other NOVA students to be future CASE participants.”

Career Skills, Design Thinking, Entrepreneurship, Grants, Interpersonal Skills, Mentoring, Networking, NOVA Fab Lab, PDI NSF Grant, Product Design Incubator (PDI), Women in IET

NOVA’s Fab Lab Completes 2nd Product Design Incubator (PDI) Cohort

On June 14, the NOVA Fab Lab held a Product Design Incubator (PDI) Pitch Event at the Richard J. Ernst Community Cultural Center at the NOVA Annandale Campus.

Sixteen PDI fellows showcased their innovative product design ideas aimed at improving disaster readiness, financial education, closet assistance, timeliness, and cybersecurity.

The presentations were made to an audience that included 12 NOVA professors, four deans, past PDI fellows, and industry guests from Capital One, the Office of Personnel Management (OPM), serial entrepreneurs from new startups, GDIT, Microsoft, and Amazon.

PDI, funded by the National Science Foundation, took place at NOVA’s Manassas campus and aimed to equip students with interdisciplinary product design skills. It was created in response to industry partners’ demand for candidates proficient in collaboration, communication, problem-solving, critical thinking, creativity, and innovation.

Throughout the spring, students participated in entrepreneurship workshops, working in interdisciplinary groups to brainstorm, collect data, and develop solutions. Over the summer, they transformed their concepts into tangible products, creating marketing materials, pitches, and prototypes.

Richard Sewell, Fab Lab Coordinator, led the program, with IET Project Manager Chris Russell and Associate Professor of Business Administration Cameisha Chin serving as co-leads.

Cameisha shared, “Students engaged in meaningful collaborative efforts during the program. At times, they mitigated difficult decisions, mediated differences, and worked to achieve their goals on a timeline.  They produced outcomes that were meaningful to each member of their group based on the ideation methodology.”

Cybersecurity fellow Khan Richardson and Cloud Computing fellow Saugat Dhakal developed “blackbox,” a device that intercepts and monitors wireless signals using Signals Intelligence (SIGINT), which involves collecting and analyzing electronic signals and communication-related information.

Both students praised the program, with Khan stating, “We wouldn’t be at this event without the tools and the instructors that the Fab Lab provided us.” Saugat added, “The Fab Lab exposed us to people outside of our majors, and we learned how to use the UV and 3D printers, which made us more confident.”

Judy Marouf, Mohamed Aziz Laouiti, and Jonathan Bonilla created “closetpal,” a personal style assistance app that helps users plan outfits based on the weather, mood, and destination. Users can upload photos of their clothes, and over time, the app will get to know their style preferences better.

Mohamed explained, “I enjoyed working in a team and coming up with an idea that wasn’t my own. We were advised not to bring in our own ideas. They wanted us to start from scratch because that way, each team member owns a part of the product.”

Judy shared, “The really cool thing is that during the first two weeks of the program, we learned something new every day—printing, making t-shirts and stickers, and much more. We learned who we are as teammates, too, and that’s something you don’t usually get to do. I was so close to not applying because I was scared, but I’m so glad I did. I’m so grateful for this opportunity.”

Cloud Computing fellow Camila Lemes Goncalves and engineering student Katie Velasco-Nunez designed “We Nudge,” an app that combines a navigation system with digital calendars, providing appointment reminders and traffic updates. Like “closetpal,” over time “We Nudge” will get to know users’ habits better.

Katie explained, “Camila and I were trying to figure out a common problem we had. After Mr. Russell asked several students why they were late, we came up with this idea. I love our project and was motivated to come to the Fab Lab, which I hadn’t known about until my engineering professor brought our class here. Mr. Sewell gave us the whole spiel, which definitely caught my attention.”

“Moolah,” a budgeting app for college students aged 18 to 25, was developed by cybersecurity student Robert Biliter, business and administration student Haritha Pisupati, computer science student Anosha Khairi, and computer engineering student Jaden Todd. A key component is to partner with colleges in order to keep the app free for students.

The team emphasized the supportive environment of the Fab Lab. Jaden said, “It’s a comfortable environment for both science and art students to meet and match up. It allows us to take ideas and turn them into reality.”

Haritha added, “I think it’s the aesthetic and the vibe itself. The environment helps you concentrate. It’s a place where you can meet people who are different from you and learn a lot from them.”

Team “Hermes Net,” consisting of business management student Stephanie Marino, engineering student  Helina Semu, engineering and welding student Matthew Manero, and general studies student Kyle Morrison, created an autonomous drone system that uses waypoint technology and cellular repeaters to deploy cellular service over disaster-struck areas.

Helina highlighted the importance of their product, saying, “Imagine you’re in an area that has been struck by a disaster. You can’t call for help, you can’t call your family. Your family’s trying to call you, but they can’t get to you. Imagine the relief it would provide to know that even if something like this happened to you, your calls could get through.”

“It’s an obvious physical need; you need to be able to call for help, but it’s also an emotional need. Even if you’re fine and your family’s fine, just knowing that is important,” added Kyle.

Fab Lab employee Jason Armstrong, who participated in PDI last year, said, “Seeing the pitches was really cool because I recognized all the hard work these students put in. I appreciated it more because I knew how challenging the program was.”

Richard Sewell expressed his admiration for the students’ dedication, saying, “It’s always amazing to see what students come up with and how far they take it when push comes to shove. Their answers showed how much time they spent thinking about logistics.”

The event acknowledged the invaluable contributions of faculty mentors, directors, deans, speakers, and industry partners who provided guidance and feedback to the students throughout the program.

AFCOM, Conferences, Data Center Operations, Data Centers, Networking, STEM Careers, STEM Expos

Innovation at Data Center World 2024

“Whatever your career interests might be, somewhere in the data center industry there is a place for you.” ~ Alan Howard, Principal Analyst of Cloud & Data Research at Omdia

In April, the Walter E. Washington Convention Center in Washington, D.C. buzzed with activity as over 2,600 data center and IT professionals gathered for Data Center World 2024. The 4-day event featured an impressive lineup of over 70 sessions, 130 speakers, and 220 exhibiting vendors.

The annual conference, organized by AFCOM, the leading authority in data center education and networking, offered a robust program that included keynote speakers, panel discussions, and case studies. Attendees delved into crucial topics such as demand trends, cooling considerations, colocation, edge computing, community relations, power management, and the impact of AI on data center operations

The annual conference, organized by AFCOM, the leading authority in data center education and networking, offered a robust program that included keynote speakers, panel discussions, and case studies. Attendees delved into crucial topics such as demand trends, cooling considerations, colocation, edge computing, community relations, power management, and the impact of AI on data center operations

Data Center World continues to be the premier event for professionals seeking to stay at the forefront of the rapidly evolving data center industry.

One of the standout sessions was “Where Will Your Next Data Center Be? Evolution of Demand Trends Across the Data Center Industry,” co-presented by Alan Howard, Principal Analyst of Cloud & Data Research at Omdia, Colby Cox, Managing Director of Americas at DC Byte, and Ed Socia, Insight Director of North America at datacenterHawk.

This session tackled the critical task of choosing data center service providers, emphasizing the long-term commitment and logistical challenges involved. The panelists provided valuable insights into the shifting landscape of user demand and its impact on provider decisions. They explored regional growth, leasing statistics, and demand trends across North America, Latin America, Europe, the Middle East, Africa (EMEA), and the Asia Pacific region (APAC). Future industry growth drivers and location-related factors such as cost, proximity to IT staff and customers, power costs, tax incentives, and geographical risks were also discussed.

Ed Socia shared, “The Data Center Industry continues to witness significant growth, despite headwinds brought about by utility power challenges. This demand is driven largely by future space and power requirements being secured by cloud service providers and AI companies. Tight market conditions in existing data center markets are pushing operators to sub-markets, where they’re able to identify a path to power.”

Alan Howard added, “The world of data centers is little known to the general public, but most of us interact with data centers daily through our computers or phones without even knowing it. Every Facebook post, TikTok or Instagram interaction, or Amazon order requires the services of a data center. Plus, data centers are in a period of dramatic growth, and to be honest, the industry is desperate to attract new talent as much of the data center workforce is closing in on retirement.”

Highlighting the job opportunities in the data center industry, Howard said, “There are many jobs working inside of data centers that are exciting, rewarding, and pay well. But the industry is so much broader than that. Beyond the data centers themselves, there are tons of opportunities working for companies that make their business building or servicing data centers in some way. I’d say that whatever your career interests might be, somewhere in the data center industry there is a place for you.”

He also pointed out the industry’s resilience. “What makes the data center industry particularly unique is that it is rather recession-resistant. During periods of economic turmoil, like Covid, data centers are such a critical part of many companies’ operations that they are not likely to lay off employees.”

Colby Cox emphasized the global nature of data center opportunities, highlighting that while there are opportunities worldwide, the NOVA region will remain one of the most important data center markets.

Career & Leadership Readiness Institute, Career Skills, CLRI, In-Demand Technology Pathways, Industry Partnerships, Interpersonal Skills, Mentoring, Networking, NOVA IET Career Pathways, NOVA to Workforce, Soft Skills

CLRI Completes Spring Cohort with Executive Networking Event

The Spring 2024 Career and Leadership Institute (CLRI) was capped off on March 28 with the Executive Mentoring and Networking event!

A total of 24 students graduated from the Spring program, completing 7 workshops that covered topics including Leadership and Communication Skills, Building your Personal Brand, Technical Resume Writing, and Understanding Clearances and Vetting for Government Jobs.

The spring program covered 5 weeks starting in February and culminated in the Executive Mentoring and Networking event with 13 industry executives from Iron Mountain, HR Tec, Stack Infrastructure, CoreSite, AWS, A Foot In The Door, Vetting Konsultants, Micron, and Digital Realty.

Both mentors and students were recognized at the end of the event, and participants stayed an extra hour to network with industry partners.

Feedback from CLRI students included the following:

“I’m in the cybersecurity program and looking forward to entering the workforce. This event has been amazing; it helps break the ice, and all the questions I’ve been stressing about are being answered. Having come from the medical field, I’m entering this environment fresh. I was concerned about whether companies would hire people with no experience. Now, I understand what these companies are looking for in their employees, including certifications, and so on. It has been a fantastic experience.”

~ Kayley Radar, Cybersecurity

“I enjoyed speaking with professionals in groups along with other students because it prompted me to think of questions I hadn’t considered before. It allowed us to bounce ideas off one another.”

~ Arisiema Legasse

“I think it was cool that you could talk to industry leaders face-to-face. They were all very friendly, engaging, and interested in getting to know the students.”

~ Patrick Gilllespie, Data Center Operations

“This event was excellent as it provided a good opportunity to practice interacting with others. At NOVA, not many people engage in conversations; they attend their classes and leave. So, this experience was beneficial.”

~ Josh, Computer Science

“Andy Chavez said that working for a company is like a future relationship: the company wants you as much as you want them. I really liked this event.”

~ Nga Tran, Cloud Computing

Insights from industry professionals included the following:

Miguel Ramos, CMCO, Sr. Data Center Operations Manager, along with Zuri Johnson, Recruiter at CoreSite, an American Tower Company, shared their experiences through Q & A.

CoreSite operates 28 data centers across the United States, including three in Virginia.

Q. Which of your skills can be applied beyond your present job? 

Miguel explained from a manager’s viewpoint the importance of getting to know the people in your team. He emphasized, “It’s crucial to understand their personalities, the skills they bring to the table, their needs, and how to communicate with each individual uniquely. The way you perceive information may not be the same way they understand it. Having people skills can help you in any job.”

Miguel highlighted the importance of email organization in a data center, saying, “Every asset in the building, such as generators, chillers, UPS systems, and power panels, is monitored. It’s similar to getting an engine light in your car when you need an oil change. We receive alarms every day via email. I might get 500 alarms a day, translating to 500 emails that I have to sift through.”

Zuri shared, “Customer service skills are invaluable, regardless of your job. Another critical skill is project management, especially the ability to manage your time.”

Q. When you first started in the data center industry, was it overwhelming?

Miguel responded, “Anything new can be overwhelming at first, but once you find your rhythm, get trained, and understand your duties, it becomes manageable. We tend to be our own worst critics.”

Zuri added, “Yes, it was particularly overwhelming for me since it was my first experience in this environment. Choosing a company with a great culture and team is crucial.”

Michael Guttman, Strategic Program Manager at Micron Technology, a semiconductor manufacturing company based in Manassas and operating internationally, also provided insights.

Q. What makes work fun?

“It’s engaging to work with a group of people you get along with, where everyone values each other and can be themselves. Having a space where we can professionally joke around enhances the work environment.”

Q. Are there internship opportunities at Micron?

“Yes, we offer internships. I currently have an intern from NOVA on my team, who’s doing great. Although she’s majoring in cybersecurity, I’m assisting her in transitioning to mechatronics, which aligns more closely with our work.”

Q. Is your current position something you imagined doing when you were younger?

“Not in a million years. I assumed the highest position I would achieve was that of a senior technician. Managing projects worth a hundred million dollars was beyond my imagination.”

Q. What skills from your technician background helped you become a program manager?

“My military background provided me with leadership and technical skills. I’ve always been quick to learn and enjoy it, which opened many opportunities. This industry is challenging, and having a versatile skill set has kept me employed. Networking and building relationships with senior leaders are also crucial for success. Relationships are everything.”

Q. Have you ever felt like you didn’t fit into your role or experienced imposter syndrome?

“When I joined the STAR team, my knowledge of talent acquisition was limited, making me feel like an imposter. However, through extensive reading, online research, courses, and certification in management recruiting, I gained confidence. Starting a new position always comes with uncertainties, but taking smart risks and learning from mistakes, with support from your team, helps you progress.”

Stephen Jolly, Data Center Cluster Manager at Amazon Web Services (AWS), discussed career opportunities at AWS.

Q. What kind of career opportunities are available at AWS?

“AWS offers many entry-level positions that don’t require extensive experience. For instance, with a cybersecurity degree, you can start in an entry-level data center position, learning about the business while building a network to explore cybersecurity within AWS. I encourage students, even freshmen at Nova, to join us. We support their education and help them establish a professional network, creating a beneficial situation for everyone. We look for individuals who will contribute positively to our team.”

Cloud Computing, Computer Programming, Computer Science, Cybersecurity, Data Center Operations, In-Demand Technology Pathways, Information Technology, Internships, Interpersonal Skills, Networking, PWCS IT Internship

Paid PWCS IT Internships for NOVA IET Students

Through December 13th, there are excellent PAID internship opportunities for Northern Virginia Community College students who are currently enrolled in an IET program of study (Cybersecurity, IT Help Desk, Cloud Computing, Computer Science, and more).

Prince William County Public Schools (PWCS) is offering multiple Information Technology (IT) Support Technician internships that will begin during the spring 2024 semester.

This internship involves working under the general guidance of experienced PWCS Technical Support Specialists to assist students, teachers and staff on-site with hardware and software issues at one or more PWCS locations.

Students will gain hands-on experience in IT support while contributing to the efficient operation of a school’s technology infrastructure.

The internship will operate during regular daytime business hours and interns will be paid $20/hr with a maximum earning of $3000.

Apply by December 13 through the NOVA Career Connection portal

More about NOVA IET at https://www.nvcc.edu/academics/divisions/iet/index.html

#InDemandTech #InformationTechnology #Internships #InformationTechnology #Nighthawks

AFCOM, Career & Leadership Readiness Institute, Career Skills, CLRI, Data Center Operations, Engineering Technology, In-Demand Technology Pathways, Information Technology, Internships, Interpersonal Skills, Mentoring, Networking, NOVA IET Career Pathways, NOVA to Workforce, Professional Development, STEM Workforce

NOVA Student Success Spotlight in DCO: Tim Shutz

Last year, Tim Shutz  departed from his previous career in search of something new.

Starting his new career pathway at NOVA, he dove into Engineering Technology, Data Center Operations, and Computer Science. He also signed up for CLRI (NOVA IET’s Career and Leadership Readiness Institute) in 2022 to hone his professional and interpersonal skills, after which he landed an internship with AFCOM Potomac Chapter in 2023, fostering a passion for Data Centers along the way.

Now he has secured a job at Iron Mountain Data Centers as a Critical Facility Specialist.

When deciding to switch careers, Tim started with a leap of faith:

“It was as nerve-wracking as you can imagine, leaving behind the comfort, rhythm, and familiarity I had known. With the onset of the 2020s, as the world grew increasingly volatile, technology appeared to be on an exponential rise, and the pace of change outstripped my preparedness, I knew I needed to undergo a personal transformation. This journey brings to mind a cherished quote by Warren Buffet: “If the future is uncertain, invest in yourself.”

After Tim invested in himself through NOVA, CLRI, and AFCOM internship, and now at Iron Mountain, Tim’s leap of faith is paying dividends and he is confident about the future:

It’s been an incredible journey, and I’m grateful for the series of events that have brought me to where I am today. I can’t wait to contribute my skills and embark on this exciting journey with an amazing team. Thank you to everyone who has been a part of my path.”

Interview with Tim Shutz

We caught up with Tim and asked him a few questions about his experience with CLRI and AFCOM and how it prepared him to go to the next level. His answers give some insight on what he has learned and accomplished, who has helped him, and where he sees himself in the future.

Tim’s CLRI experience: 13 questions and answers
(Internship-specific answers detailed after the CLRI portion)

Q: What IET field are you pursuing and why?

I pursued and finished an Engineering Technology certification, and am continuing a Data Center Operations certification and an Associate’s degree in Computer Science. These choices stemmed from a desire to engage in technical work while also challenging myself through the pursuit of a computer science major.

Q: How did you find out about CLRI?

My introduction to CLRI came during my fall semester when I received an email about the program. Recognizing the importance of exploring various clubs and opportunities, I was drawn to the intriguing prospects offered by CLRI.

Q: Why are soft skills and effective interpersonal communication vital if you’re pursuing a career in a technical field?

The significance of soft skills and effective interpersonal communication cannot be overstated for those venturing into technical careers. While technical expertise opens doors, it’s the soft skills that pave the way for advancement and growth.

Q: How have you fostered continuing professional relationships with fellow CLRI peers?

Cultivating enduring professional relationships with fellow CLRI peers has been an organic process. By embarking on the AFCOM internship together and sharing subsequent experiences, we have forged strong bonds that greatly ease navigation within this field.

Q: Tell us about how CLRI aided in building your personal brand?

My involvement in CLRI significantly contributed to the refinement of my personal brand. Beyond the connections I established, working closely with a professional resume writer resulted in a standout resume that has garnered numerous compliments for its quality.

Q: In CLRI you worked on building an effective resume. What are the best ways to make your resumé stand out both technically and with the content you include?

Crafting a remarkable resume in CLRI involved strategic decisions. Placing my educational achievements at the forefront and quantifying my contributions with specific metrics enabled the resume to stand out both technically and content-wise.

Q: How did CLRI hone your leadership skills? Why is it important to have these skills even if you are not interested in pursuing a management role?

CLRI played a pivotal role in honing my leadership skills, particularly aiding me in enhancing my networking abilities after a period of isolation due to the pandemic. These skills hold value even for non-managerial roles, as they facilitate meaningful interactions within the data center profession.

Q: How did mock interviews prepare you for real interviews?

Participating in mock interviews through CLRI, particularly the ones hosted by Amazon, allowed me to refine my STAR interview technique, offering invaluable preparation for real-world interviews.

Q: How did CLRI enhance your professionalism and accountability?

CLRI’s influence on my professionalism and sense of accountability was substantial. Engaging with experts on soft skills and receiving personalized advice provided valuable insights. One conversation with a speaker helped me recognize the depth of experience I possessed, boosting my confidence.

Q: It was said during CLRI “every day is a job interview.” What does that mean to you?

The adage “every day is a job interview” underscores the importance of presenting oneself in the best possible light during all interactions. Just as in formal job interviews, daily encounters offer opportunities to make positive impressions.

Q: How effective was the networking event? Anyone in-particular that you connected with?

The networking event was effective in connecting me with individuals who have since become valuable professional contacts. The experience was highly positive, although additional in-person talks would have enhanced the connection-building process.

Q: What’s next for you? What opportunities do you feel you might have missed if you hadn’t taken CLRI?

So recently I was offered a job at a great company. Without CLRI I don’t think I would have gotten there. CLRI introduced me into data centers which got me into the DCO program, then into AFCOM, right into a job.

Q: What would you say in recommending CLRI to NOVA students?

I honestly think a program like this should be mandatory for students. My point is that school is only a part of the recipe to success, if you don’t go out of your way to meet industry professionals you will have a very difficult time getting the dream job you want, or even figuring out if the major you are in is the correct one.

Q: Anything else that we’ve missed?

CLRI introduced me to inspiring professionals and fellow students, setting the stage for what was to come. Thank you M. Andy Chaves and Sedrick Settle!

TJ Ciccone’s ENE195 class was a game-changer, teaching us the art of acing interviews and igniting my passion for data centers. Thank you Thomas (TJ) Ciccone

Tim’s AFCOM Internship: 14 questions and answers

Q: Generally, why are internships important?

Internships hold universal importance as they offer firsthand experience, allowing individuals to assess their suitability for a role and their compatibility with a company. Additionally, internships facilitate longer and more revealing interactions with potential employers.

Q: What did you learn during CLRI that helped you in your AFCOM internship?

The insights gained from CLRI played a pivotal role in my AFCOM internship experience. This foundation enabled me to engage effectively in discussions surrounding data center operations and ask pertinent questions, showcasing my acquired knowledge.

Q: A number of CLRI grads have gone on to do internships together. How has that developed a sense of professional community?

The collective pursuit of internships by fellow CLRI graduates fostered a profound sense of professional community. This camaraderie not only provides ongoing support but also expands networks, enabling connections that will likely endure throughout our careers.

Q: Tell us about your AFCOM Internship experience? How did it build on what you learned through CLRI?

CLRI played a pivotal role in enhancing my soft skills during my internship. Many individuals have emphasized that cultivating these skills is indispensable for securing a position in data centers, which further underscores the significance of my experience there.

Q: Why have you pursued an internship in this particular field?

My motivation to seek an internship in this specific field was fueled by a keen interest in data center operations. The desire to comprehend the intricacies of these facilities and contribute to their efficiency guided my choice.

Q: What specific activities have you engaged in during your internship? What has been your favorite task or project?

During my internship, I engaged in a range of tasks, including rounds, coil cleaning, and learning about the building management system. These activities allowed me to gain hands-on experience and expand my understanding of data center operations.

Q: Who has had a particular influence on you during your internship?

My mentor, Hansen Troy Hill, significantly influenced my internship experience, providing valuable guidance and support. Thank you Troy and AFCOM Potomac Chapter. Moreover, Stephan Plock, the manager at DLR, offered indispensable insights during my job search.

Q: What skills have you learned during your internship that will help you during your career?

The internship equipped me with vital skills, particularly in terms of networking and professional connections. These relationships will likely play a pivotal role in shaping my future career endeavors.

Q: Have you discovered a job or career path through your internship that you want to pursue?

I’ve taken a job in data center operations at Iron Mountain which I plan on pushing as far as I can. I do plan on going further into the data center realm but I want that fundamental understanding of how the buildings work in order to hopefully help with engineering/software aspects down the line.

Q: Tell us a little about the personal side of internships. What are the relationships like with peers and with supervisors?

I had a great relationship with the team over at DLR. I really enjoyed the managers and team and thought they provided me with a lot of openness and helpfulness in understanding different aspects of the company.

Q: What has been your biggest challenge or obstacle?

I had some challenges making sure that I was pushing myself to ask the right questions and make sure if I had nothing to do I found somebody who did. This took a bit of getting outside of my own comfort level but I think I managed to do that well.

Q: What has been the biggest game-changer for you in this internship?

It was the ability to get three different job offers, which was a blessing. I went from nobody responding to my applications to three on the table, you can say that was a huge confidence booster.

Q: What else should we know from your experience as an AFCOM intern?

I think the AFCOM internship is essential for anybody that wants to get into data centers. Even if you have an in, you will gain so much more than an immediate job.

Q: What are your career goals? Where do you see yourself in 5-10 years?

I hope to become a manager in 5 years and in 10 years working on engineering projects within data centers to help push the boundaries.

 

AFCOM, Career & Leadership Readiness Institute, Career Skills, Cloud Computing, CLRI, Data Center Operations, Engineering Technology, Information Technology, Internships, Interpersonal Skills, Mentoring, Networking, NOVA IET Career Pathways, NOVA to Workforce, Professional Development, STEM Workforce

NOVA Student Success Spotlight in DCO: Liz White

 

Elizabeth (Liz) White wants to be successful in an in-demand tech career field and she’s making all the right moves.

Liz is currently pursuing a double major in Engineering Technology (with a focus on Data Center Operations) and Information Systems Technology (with an emphasis on Cloud Computing).

Liz also is a recent graduate of NOVA IET’s Career and Leadership Institute (CLRI) and recently completed a 10-week internship with AFCOM, an association for career advancement of IT and data center professionals.

On top of that she just got hired at Google as a Data Center Facilities Technician. She’s also a mom to two children.

We did a Q&A with Liz to discuss how CLRI and the AFCOM internship equipped her for her new position at Google and a fantastic new career path (30 questions and answers).

It’s not just about the technical skills required for a degree, it’s also about interpersonal adeptness, knowing how to interview, networking effectively with potential employers and a lot more.

Her answers and insights are instructive to anyone wanting to pursue an in-demand technology career path, especially after making a career switch.

Liz’s CLRI experience: 15 questions and answers
(Internship-specific answers detailed after the CLRI portion)

Q: What IET field are you pursuing and why?

I am currently pursuing a double major in Engineering Technology with a focus on Data Center Operations, and Information Technology Systems with an emphasis on Cloud Computing. The onset of the Covid-19 pandemic in 2020 prompted me to reevaluate my career as a hairstylist, recognizing its vulnerabilities in times of crisis. The realization led me to make a conscious decision to put my hairstyling career on hold and pivot towards achieving an academic degree. For years I dreamt of earning a degree, but words woven with fear and doubt were the shackles that restrained me. The pandemic was the catalyst that propelled me forward.

My interest in cloud computing was initially sparked by its high demand and resilience in the face of uncertainty. As I dove deeper into my classes, an opportunity through CLRI allowed me to gain insights into the stable job market and flourishing demand within the data center sector. This prompted me to embark on a path within the data center field by starting with taking TJ Ciccone’s class ‘Intro to Data Centers’. The steps taken from there laid a foundational understanding that I believe will serve as a strong basis for my career journey.

Q: How did you find out about CLRI?

Being a student enrolled in an IET division degree program, I regularly received emails showcasing numerous opportunities within the division. One day, an email landed in my inbox detailing CLRI, which offered a series of workshops designed to bolster soft skills, aid in resume refinement, and culminate in a networking event featuring prominent figures from the industry. CLRI was the exact opportunity I had been searching for.

Q: Why are soft skills and effective interpersonal communication vital if you’re pursuing a career in a technical field?

Venturing into a technical career demands a readiness to engage in productive teamwork. Strong interpersonal abilities and effective communication are pivotal resources for fostering successful collaboration. Particularly within the technical field, where advancements occur rapidly and assertively, individuals must be prepared and capable of strategizing and executing alongside their colleagues.

Q: How have you fostered continuing professional relationships with fellow CLRI peers?

I can’t take full credit for maintaining the comradery between fellow CLRI peers. WE formed a close bond and made sure to keep in contact throughout our journey; we shared similar ambitions and aspirations related to pursuing a career in IET, regardless of our varying ages and backgrounds. Our camaraderie extended beyond casual interactions as we consistently stayed connected and harnessed the valuable resources offered by CLRI and the IET division.

Interestingly, most of us ventured into the same data center course, an opportunity that arose from a data center tour led by CLRI leaders Andy Chaves and Sedrick Settle. Among these connections, three of my friends, Tim Schutz, Daniel Rivera, and Prasit Acharya, who are also CLRI alumni, enrolled in the “Intro to Data Centers” class taught by TJ Ciccone. TJ was the person who previously guided us on a tour of STACK Infrastructure, serving as a source of inspiration. Significantly, all four of us secured job positions while in the AFCOM Internship program, which paved the path for promising careers within the data center industry.

Q: Tell us about how CLRI aided in building your personal brand?

CLRI played a pivotal role in equipping me with the essential resources to navigate my career transition in a successful way. Through their guidance, I not only cultivated self-assurance and professionalism, but also had the opportunity to connect with genuinely accomplished, authentic, and motivating individuals.

Q: In CLRI you worked on building an effective resume. What are the best ways to make your resumé stand out both technically and with the content you include?

Crafting a standout resume requires balancing technical formatting and strategic content. On the technical side, maintain a clean layout with consistent fonts and headings, ensuring appropriate white space. Customize the length based on your career stage. For content, tailor your resume to each job posting, spotlighting relevant skills and experiences.

Begin with a concise professional summary, emphasizing key skills. Highlight notable accomplishments in work experience and focus on outcomes. Prioritize job-related experiences while showcasing transferable skills. Include a dedicated section for technical skills and certifications. If needed, emphasize education or relevant projects. Prioritize relevant education and relevant projects if work experience is not within the industry being applied for. Incorporate volunteer work if applicable. Avoid personal details and proofread for errors.

Q: How did CLRI hone your leadership skills? Why is it important to have these skills even if you are not interested in pursuing a management role?

While managerial roles may not be the immediate goal, life invariably presents us with choices. These decisions, in turn, come with their own outcomes, and navigating them effectively hinges on possessing leadership skills. The ability to exhibit courage and determination when confronting situations with a disparity between right and wrong is no simple feat. Leadership entails the willingness to opt for the more challenging route for the betterment of the collective and the welfare of those involved, regardless of whether you hold a formal management position.

Q: How did mock interviews prepare you for real interviews?

Participating in mock interviews proved instrumental in enhancing my interview performance by simulating real-world scenarios. Practicing allowed me to receive constructive feedback and valuable insights into both my strengths and areas that needed refinement. Engaging in multiple mock interviews further honed my adaptability and flexibility in addressing diverse interview dynamics. The experience reinforced  my belief in my capability to excel. As the saying goes, “Proper preparation prevents poor performance,” and mock interviews undeniably played a crucial role in my readiness for real interviews.

Q: How did CLRI enhance your professionalism and accountability?

In many ways, CLRI emphasized the significance of consistently making choices that align with our utmost potential. Whether it pertains to our roles as students, professionals, or individuals in our personal lives, the everyday decisions we make influence our professionalism and accountability. The demonstration of professionalism extends beyond words; it encompasses maintaining proper posture, active engagement through eye contact, and investing effort in establishing meaningful connections. These traits collectively reflect one’s level of professionalism and accountability. CLRI notably highlighted the effectiveness of networking, showcasing how connecting with others can yield significant benefits.

Q: It was said during CLRI “every day is a job interview.” What does that mean to you?

The statement “every day is a job interview,” as emphasized in CLRI, holds a distinct significance. To me, it underscores the idea that opportunities can arise unexpectedly in any situation or encounter. Regardless of our location or context, we are constantly interacting with diverse individuals. How we carry ourselves, the attitude we embrace, and the mindset we adopt are all within our control. Each day presents us with a choice—a choice that invariably yields a consequence. This decision shapes the outcome we attain. Essentially, the notion encapsulates the idea that our daily approach influences the results we achieve.

Q: What did you learn from the executive mentoring program?

The lessons I gained from the executive mentoring program exceed what I can encapsulate in this response. It became evident that dedicating myself fully, investing genuine effort, and translating the advice received into actionable steps reaps rewards that make the exertion entirely worthwhile.

Q: How effective was the networking event? Anyone in-particular that you connected with?

The networking event acted as a catalyst for numerous opportunities that have unfolded in my journey. Its impact exceeded my initial expectations by far. I had the privilege of connecting with individuals who not only became sources of inspiration and mentorship but also turned out to be those I interned for, received job offers from, and built lasting professional relationships with.

Q: What’s next for you? What opportunities do you feel you might have missed if you hadn’t taken CLRI?

My next step involves commencing my career with Google next week. Reflecting on all of this, it’s apparent that I might not have been presented with this remarkable opportunity had I not been a part of CLRI. The transformative sequence, transitioning from my role as a hairstylist to a student at NOVA College, subsequently embarking on an AFCOM Internship, and now securing a full-time position at Google, underscores the profound impact of my involvement with CLRI. CLRI opened a door, I just had to walk through it.

Q: What would you say in recommending CLRI to NOVA students?

Honestly, I’ve recommended this program to every friend in school I’ve encountered since my graduation from CLRI. The program has unequivocally transformed my life for the better. CLRI, TJ Ciccone, and AFCOM provided me with an arsenal of tools, invaluable exposure, and a platform to demonstrate my dedication and commitment to my aspirations. It has enabled me to be part of a meaningful impact.

My gratitude extends eternally to the leaders of CLRI, the IET Division, TJ Ciccone, and AFCOM. During times of self-doubt, they believed in me. They propelled me past my apprehensions of inadequacy, urging me to transcend the fear and reveal my true capabilities and identity. My journey is a testament to their unwavering support.

Q: Have we missed anything? What else should we know from your CLRI experience?

In reflecting on my CLRI experience, I believe we’ve covered the significant aspects. However, it’s worth mentioning that CLRI not only provided me with invaluable professional growth but also fostered a sense of community. The connections I formed with fellow participants, mentors, and industry leaders have continued to shape my journey beyond the program. The supportive environment, coupled with the exposure to real-world scenarios, has been instrumental in preparing me for the challenges and opportunities that lie ahead in my career.

Liz’s AFCOM Internship: 15 questions and answers

Q: Generally, why are internships important?

Internships are a pivotal steppingstone to creating your own fulfilling professional journey. They’re a bridge between academic knowledge and real-world experience. They provide an opportunity for hands-on experience and opportunities to develop and refine both technical and soft skills relevant to your area of interest.

Theoretical knowledge can be applied to real-life scenarios through an internship with room to receive constructive feedback. It’s much easier to make informed career decisions by gaining insights into the daily operations, challenges, and opportunities in the industry of interest. Internships give you a chance to make connections and friendships which can help open even more doors for job opportunities and mentorships.

The exploration you have through an internship is eye-opening; you gain a much clearer understanding of what aligns with your career goals and what doesn’t. The confidence building you gain through an internship offers validation of what you’re capable of and reinforces your belief in your ability to meaningfully contribute to a team. Stepping outside of your comfort zone and adapting to new environments will only encourage personal growth and enhance your resilience and problem-solving capabilities.

Q: What did you learn during CLRI that helped you in your AFCOM internship?

I discovered the importance of making choices driven by courage, rather than succumbing to the fear of inadequacy. This perspective empowered me to confidently engage, understanding that every question holds the potential for valuable contributions.

Q: A number of CLRI grads have gone on to do internships together. How has that developed a sense of professional community?

Many of the friends I connected with during CLRI embarked on similar journeys. While our paths led us to intern with different companies, we stayed connected throughout the process. We consistently made an effort to meet in person, exchanging our individual experiences and insights. In particular, a few individuals offered their invaluable support during challenging times, helping me to overcome obstacles. I hold deep gratitude for their presence in my journey. These relationships have not only enriched my professional growth but have also magnified the significance of such connections in my career development. I have full confidence that we will remain connected throughout our careers. If that isn’t a genuine sense of professional community, I’m not sure what else would be…

Q: Tell us about your AFCOM Internship experience? How did it build on what you learned through CLRI?

My journey throughout the past three months as part of the AFCOM Internship encompassed a dynamic learning adventure. This period not only provided me with a comprehensive understanding of data center critical infrastructure but also served as a practical lesson in navigating the complexities of the business world. The principles instilled by CLRI, particularly the significance of professionalism and accountability across all situations, came vividly to life during this internship. The multitude of decisions presented each day carried their own set of consequences; a concept emphasized by CLRI. The alignment between my goals and the choices I made was a testament to how CLRI’s teachings guided me in making meaningful decisions throughout this internship.

Q: Why have you pursued an internship in this particular field?

My drive stemmed from the desire to acquire practical, hands-on experience within the data center sector. Despite dedicating extensive hours to studying inside and outside the classroom, I recognized the immense value of an internship that transcends theoretical learning. Honestly, as a 30-year-old mother of two, my aim was to establish a steadfast foothold in my career transition by gaining early exposure and reliability. An internship felt like the most pragmatic approach to this change.

Q: What specific activities have you engaged in during your internship? What has been your favorite task or project?

If I could share my internship reports with you, you would witness the extensive array of activities I engaged in over the summer. During each visit to a data center site, my primary focus was comprehending the intricate power distribution network throughout the building. Subsequently, I delved into understanding the nuances of cooling requirements, their utilization, and maintenance protocols. Every day presented me with numerous avenues of exploration, spanning mechanical and electrical systems, fire life safety protocols, building management systems, and electrical power management systems, among others.

One of my most cherished tasks involved collaborating with the remarkable and welcoming team at STACK NVA04D. I dedicated time to cleaning chiller coils, makeup air units, and rooftop units alongside this team. This experience provided a deeper understanding of the equipment and the integral role each component plays within the larger system. Despite the challenging outdoor conditions, with temperatures exceeding 90 degrees, I thoroughly enjoyed working alongside the team. Amidst our diligent efforts, they generously answered my myriad questions, willingly sharing their valuable knowledge and expertise.

Another highlight was my time spent with the team at CoreSite’s VA3 building. Their guidance extended to teaching me about telecom operations, utilizing a visible fault locator for fiber tracing from MDF to IDF to ODP to the client’s cage – a process aimed at troubleshooting light level issues. I also gained insights into tasks like cleaning and inspecting fiber before connection and the termination of copper Cat6 cable, alongside acquiring knowledge about fiber splicing. Engaging in POST troubleshooting on servers within the data halls was yet another invaluable learning experience.

Q: Who has had a particular influence on you during your internship?

Countless inspirational people. TJ Ciccone VP of Operations at STACK Infrastructure, Miguel Ramos Sr. Data Center Manager at CoreSite VA3, Chris Lettiere Sr. Director of CoreSite VA, Emily Maldanado Data Center Technician at CoreSite VA3, Shelby Angulo Data Center Technician at CoreSite VA3, Ju Kim Data Center Operations Manager at VA1/2, Troy Bowen Operations Manager at Infrapros, Zachary Miller Area Operations Manager at Google, Isaac Canales Critical Operations Technician at STACK Infrastructure, Ray (Ramone) Critical Operations Technician at STACK Infrastructure, Angela Maruca Critical Operations Technician at STACK Infrastructure, Shane McDonald Critical Operations Technician at STACK Infrastructure, Brandon Osefoh Critical Operations Technician at STACK Infrastructure, Reid Thomas Critical Operations Manager at STACK Infrastructure, Joe Kendra Critical Facilities Manager at STACK Infrastructure, Troy Hill Director of Iron Mountain VA, and the list goes on.

Every individual I had the privilege to engage with, collaborate alongside, and foster professional relationships with significantly shaped my internship journey. Expressing my gratitude for each of these individuals is beyond the scope of mere words.

Q: What skills have you learned during your internship that will help you during your career?

I gained a comprehensive understanding of HVAC systems, including vaporization cycles, chilled water systems, CRAC/CRAH units, and humidification systems. I performed preventative maintenance tasks, which included routine activities such as blowdowns, cleaning water-cooled and air-cooled chiller coils, replacing filters for VESDA systems and air handlers, and maintaining chiller strainers.

Fire Life Safety Systems became familiar territory as I engaged in hands-on tasks such as jockey pump replacement for fire pump systems and methods of procedures for isolating fire pump valves. My proficiency in double interlock pre-action systems was complemented by my experience in managing VESDA systems and STULZ humidification systems, contributing to a comprehensive understanding of safety protocols.

I also gained valuable experience in managing additional daily rounds of the building, quarterly and annual maintenance duties, ensuring the reliability and longevity of critical systems. I feel more enabled to effectively manage and maintain climate control systems, ensuring optimal performance in various environments.

Moreover, my internship exposed me to critical power distribution concepts, ranging from utility/generator, main switchgear to client load, and I became well-versed in electrical fundamentals such as Ohm’s law and single, two, and three-phase power. I gained more confidence in making informed decisions regarding power management and efficiency in my future career.

In terms of infrastructure management, I learned about IDF/MDF/MMR rooms and structured cabling. This experience highlighted the importance of organized customer space and proper maintenance, ensuring seamless operations and scalability of systems.

Shadowing technicians exposed me to various software applications and control systems. This built my confidence to effectively troubleshoot and replace faulty hardware. I oversaw internal management of data center cabling using FNT, ensuring well-organized and efficient connectivity.

My ability to collaborate actively within a team to troubleshoot hardware issues, perform cross-connect terminations and relocations, and verify device statuses was greatly enhanced. I also conducted end-to-end fiber optic cable continuity checks, further solidifying my grasp of connectivity diagnostics.

Additionally, I gained proficiency in terminating copper Cat-6 cables with RJ45 pinouts and learned about fiber cable splicing. In the realm of network management, I was provided hands-on experience in learning how to manage IXPs, point-to-point, and point-to-multipoint connections. I verified device physical statuses and adhered to the BICSI standard, ensuring high-quality information and communications technology systems.

Overall, my internship equipped me with an extensive range of skills encompassing HVAC systems, critical power distribution, infrastructure management, fire life safety systems, control systems, troubleshooting, cabling, and standards. All of this undoubtedly contributes to my success and competence in my future career endeavors.

Q: Have you discovered a job or career path through your internship that you want to pursue?

Yes, I am now a Data Center Facilities Technician at Google. I plan to fully pursue an Operations path and hopefully end up in a leadership role.

Q: Tell us a little about the personal side of internships. What are the relationships like with peers and with supervisors?

The level of inclusion extended beyond mere formality; I found myself fully immersed in the day-to-day operations of the team. What stood out was the genuine encouragement and openness with which I was met. I was not only invited but genuinely welcomed to participate in the team’s troubleshooting, problem-solving, and daily operations. This sense of collaboration and shared involvement went beyond the ordinary expectations of an intern’s role, underscoring the supportive environment that defined my internship experience. My peers and supervisors alike fostered an atmosphere where my input was valued, and I was able to contribute meaningfully to our collective efforts.

Q: What has been your biggest challenge or obstacle?

Overcoming imposter syndrome has undoubtedly been my most significant challenge. As is often the case, there’s inevitably someone who attempts to undermine or disparage your journey, regardless of your path. Transitioning from a hairstylist role to that of a Data Center Operations Technician could have easily overwhelmed me with intimidation. Along the way, I encountered instances where individuals sought to convey that I didn’t belong in this industry, a sentiment compounded by the imposter syndrome I grappled with. Confronting these challenges has proven to be far from effortless.

Yet, it’s important to recognize that those who dismissively closed their doors are mistaken, much like the unfounded notion of my inadequacy. Amidst these doubts, I constantly remind myself that I am more than capable of contributing significantly to any team. I am more than enough.

Q: What has been the biggest game-changer for you in this internship?

Providing a definitive answer to this question is a challenge in itself. The entirety of this internship has been transformative, redefining my outlook. If I were to pinpoint a single experience, it would be the journey I undertook during the interview process, culminating in the moment I accepted a job offer. This marked a particularly significant turning point.

Q: What else should we know from your experience as an AFCOM intern?

This opportunity has had a profound impact, not only on my life but also on that of my family. Before being accepted into this internship, I found myself in a position where I believed that commencing my career would remain a distant goal, despite my unwavering determination to start immediately. Navigating the complexities of college education and job-searching while raising two children, particularly amidst the backdrop of a pandemic, was a daunting challenge. Life’s expenses, coupled with the considerable cost of education, cast a shadow over my aspirations.

This internship not only provided me with an education but also paved a path into my chosen career. This convergence of education and career prospects has wrought a seismic shift in my life’s trajectory. The magnitude of this transformation cannot be overstated. I’m profoundly grateful to have been a part of this remarkable opportunity, which has provided me with the means to shape my future and break barriers that once seemed insurmountable.

Q: What are your career goals? Where do you see yourself in 5-10 years?

My aspiration is to gradually climb to a role where I can extend the same kind of support that I’ve received. I envision myself assuming a leadership position, collaborating with a team of authentic individuals, and contributing to bridging the talent gap within the industry.

 

 

Career Skills, Design Thinking, Entrepreneurship, Grants, Networking, NOVA Fab Lab, PDI NSF Grant, Product Design Incubator (PDI)

PDI Completes Inaugural Cohort with Pitch Event

On Friday, June16th students from the Fab Lab’s inaugural Product Design Incubator (PDI) presented their product pitches to an audience of faculty, staff, and industry guests.

PDI is a project designed to train groups of community college students through a product design challenge. The PDI curriculum integrates entrepreneurship training and design thinking to guide students from initial ideation through the prototyping and pitch processes. PDI increases contact between students and industry professionals, fosters interdisciplinary collaboration between NOVA students and staff, and increases the supply of IET workers with industry-required collaboration, communication, and critical thinking skills.

At the pitch event, student groups met informally with guests during a networking event, then gave formal 10-minute pitches. Two product prototypes were presented: Student Rise, a student-led recruitment service for internships; and Novagation, a mobile indoor navigation app for college campuses.

Isaiah Harris, a PDI student who helmed Novigation, said “PDI is a great opportunity because it puts you in contact with so many people in the industry and it allows you to learn so many different skills from business to marketing to product design and creative thinking. Definitely recommended. It really allows you to work as a team and will help you figure out what your strengths are and also how to improve upon your weaknesses.”

Tina Dang, another PDI student added “I’ve been able to meet some amazing people in PDI. It has taught me how to communicate better and learn how to adapt in difficult situations and has also allowed my creativity to expand.”

As far as the advisors, Fab Lab Coordinator Richard Sewell praised what the students achieved: “I’m immensely proud of the work that students accomplished during their time at the Lab. They’ve all shown tremendous growth in their ability to collaborate, innovate, and design.”

In addition, NOVA associate professor of business and PDI advisor Cameisha Chin embarked that “each project presented was clear, compelling, and commercially viable. Students demonstrated both an entrepreneurial spirit and a shrewd business sense.”

For more on PDI in general, click here.