Category Archives: STEM Workforce

Data Center Operations, Data Centers, NOVA IET, NOVA to Workforce, STEM Careers, STEM Workforce, Student Success, Student to Workforce

DCO Student to Workforce Spotlight: Mike Dexter

“I highly recommend NOVA’s Data Center Operations (DCO) program to anyone entering the field. NOVA laid the groundwork I needed, which I built on through hands-on experience at Iron Mountain Data Centers.”

Mike’s career began in law enforcement as a corrections officer, but after the birth of his son, he transitioned to security. Six months into his role as a safety and security officer at Iron Mountain, he became fascinated with the critical facilities side of the business. His natural curiosity and hands-on learning style made this shift feel seamless.

In 2021, Mike joined Iron Mountain as a facilities technician, on the condition that he would enroll in a data center operations program. That year, he began NOVA’s one-year certificate program. Reflecting on his time here, Mike appreciates the professors’ expertise and support. “The professors are knowledgeable, approachable, and genuinely care about helping you succeed,” he says. “They have direct industry experience, which adds depth to the lessons.”

He credits two professors in particular for shaping his journey. “My first class with TJ Ciccone was pivotal. Without him, I might not have completed the program or entered the field,” he shares. “Amir Mehmood is another favorite. I faced family issues during school, and his support was crucial in helping me stay on track. He allowed me to do make-up work online, which made a huge difference.”

In addition to NOVA’s curriculum, Mike encourages students to explore other resources like The Engineering Mindset YouTube channel and free webinars from Schneider Electric, which bridge classroom learning and real-world application. He also promotes the AFCOM internship  program affiliated with Iron Mountain, which recently hired three of its interns.

Like many in the industry, Mike began on the night shift. Though offered a day shift, he remained on nights for a while, taking advantage of the higher pay to save for a house and using the quieter hours to further his learning. Having worked night shifts as a corrections officer, the schedule suited him. Recently, he transitioned to the day shift, working from 6 a.m. to 2 p.m., five days a week.

“A typical night shift involves monitoring alarms, conducting rounds, and ensuring everything is operating smoothly,” he explains. “Day shifts are busier. We handle repairs, complete projects, and respond to customer needs.”

Switching to days after 10 years on nights was challenging. Mike had to adjust his body clock and expand his skillset to handle the more customer-facing aspects of the job, such as managing contractors, understanding contracts, and liaising with vendors. “It took some getting used to,” he says. “For the first few months, leaving work and seeing daylight was a strange feeling.”

Today, Mike serves as a Critical Facilities Engineer II in VA-2, one of the three operational buildings on Iron Mountain’s campus. He speaks highly of his team, emphasizing their talent and collaboration. “I make sure projects are completed and handle much of the paperwork in our building,” he says. “I also know most of the paperwork across the campus.”

Mike underscores the importance of communication, particularly when working with customers and vendors, as well as the need for organization, teamwork, and strong customer service skills. “If a customer needs something, and it’s within the contract, you make it happen,” he says.

Looking to the future, Mike aims to lead a team in one of the buildings, further develop his skills, and eventually take on a management role.

AFCOM, Career & Leadership Readiness Institute, Career Skills, CLRI, Data Center Operations, Engineering Technology, In-Demand Technology Pathways, Information Technology, Internships, Interpersonal Skills, Mentoring, Networking, NOVA IET Career Pathways, NOVA to Workforce, Professional Development, STEM Workforce

NOVA Student Success Spotlight in DCO: Tim Shutz

Last year, Tim Shutz  departed from his previous career in search of something new.

Starting his new career pathway at NOVA, he dove into Engineering Technology, Data Center Operations, and Computer Science. He also signed up for CLRI (NOVA IET’s Career and Leadership Readiness Institute) in 2022 to hone his professional and interpersonal skills, after which he landed an internship with AFCOM Potomac Chapter in 2023, fostering a passion for Data Centers along the way.

Now he has secured a job at Iron Mountain Data Centers as a Critical Facility Specialist.

When deciding to switch careers, Tim started with a leap of faith:

“It was as nerve-wracking as you can imagine, leaving behind the comfort, rhythm, and familiarity I had known. With the onset of the 2020s, as the world grew increasingly volatile, technology appeared to be on an exponential rise, and the pace of change outstripped my preparedness, I knew I needed to undergo a personal transformation. This journey brings to mind a cherished quote by Warren Buffet: “If the future is uncertain, invest in yourself.”

After Tim invested in himself through NOVA, CLRI, and AFCOM internship, and now at Iron Mountain, Tim’s leap of faith is paying dividends and he is confident about the future:

It’s been an incredible journey, and I’m grateful for the series of events that have brought me to where I am today. I can’t wait to contribute my skills and embark on this exciting journey with an amazing team. Thank you to everyone who has been a part of my path.”

Interview with Tim Shutz

We caught up with Tim and asked him a few questions about his experience with CLRI and AFCOM and how it prepared him to go to the next level. His answers give some insight on what he has learned and accomplished, who has helped him, and where he sees himself in the future.

Tim’s CLRI experience: 13 questions and answers
(Internship-specific answers detailed after the CLRI portion)

Q: What IET field are you pursuing and why?

I pursued and finished an Engineering Technology certification, and am continuing a Data Center Operations certification and an Associate’s degree in Computer Science. These choices stemmed from a desire to engage in technical work while also challenging myself through the pursuit of a computer science major.

Q: How did you find out about CLRI?

My introduction to CLRI came during my fall semester when I received an email about the program. Recognizing the importance of exploring various clubs and opportunities, I was drawn to the intriguing prospects offered by CLRI.

Q: Why are soft skills and effective interpersonal communication vital if you’re pursuing a career in a technical field?

The significance of soft skills and effective interpersonal communication cannot be overstated for those venturing into technical careers. While technical expertise opens doors, it’s the soft skills that pave the way for advancement and growth.

Q: How have you fostered continuing professional relationships with fellow CLRI peers?

Cultivating enduring professional relationships with fellow CLRI peers has been an organic process. By embarking on the AFCOM internship together and sharing subsequent experiences, we have forged strong bonds that greatly ease navigation within this field.

Q: Tell us about how CLRI aided in building your personal brand?

My involvement in CLRI significantly contributed to the refinement of my personal brand. Beyond the connections I established, working closely with a professional resume writer resulted in a standout resume that has garnered numerous compliments for its quality.

Q: In CLRI you worked on building an effective resume. What are the best ways to make your resumé stand out both technically and with the content you include?

Crafting a remarkable resume in CLRI involved strategic decisions. Placing my educational achievements at the forefront and quantifying my contributions with specific metrics enabled the resume to stand out both technically and content-wise.

Q: How did CLRI hone your leadership skills? Why is it important to have these skills even if you are not interested in pursuing a management role?

CLRI played a pivotal role in honing my leadership skills, particularly aiding me in enhancing my networking abilities after a period of isolation due to the pandemic. These skills hold value even for non-managerial roles, as they facilitate meaningful interactions within the data center profession.

Q: How did mock interviews prepare you for real interviews?

Participating in mock interviews through CLRI, particularly the ones hosted by Amazon, allowed me to refine my STAR interview technique, offering invaluable preparation for real-world interviews.

Q: How did CLRI enhance your professionalism and accountability?

CLRI’s influence on my professionalism and sense of accountability was substantial. Engaging with experts on soft skills and receiving personalized advice provided valuable insights. One conversation with a speaker helped me recognize the depth of experience I possessed, boosting my confidence.

Q: It was said during CLRI “every day is a job interview.” What does that mean to you?

The adage “every day is a job interview” underscores the importance of presenting oneself in the best possible light during all interactions. Just as in formal job interviews, daily encounters offer opportunities to make positive impressions.

Q: How effective was the networking event? Anyone in-particular that you connected with?

The networking event was effective in connecting me with individuals who have since become valuable professional contacts. The experience was highly positive, although additional in-person talks would have enhanced the connection-building process.

Q: What’s next for you? What opportunities do you feel you might have missed if you hadn’t taken CLRI?

So recently I was offered a job at a great company. Without CLRI I don’t think I would have gotten there. CLRI introduced me into data centers which got me into the DCO program, then into AFCOM, right into a job.

Q: What would you say in recommending CLRI to NOVA students?

I honestly think a program like this should be mandatory for students. My point is that school is only a part of the recipe to success, if you don’t go out of your way to meet industry professionals you will have a very difficult time getting the dream job you want, or even figuring out if the major you are in is the correct one.

Q: Anything else that we’ve missed?

CLRI introduced me to inspiring professionals and fellow students, setting the stage for what was to come. Thank you M. Andy Chaves and Sedrick Settle!

TJ Ciccone’s ENE195 class was a game-changer, teaching us the art of acing interviews and igniting my passion for data centers. Thank you Thomas (TJ) Ciccone

Tim’s AFCOM Internship: 14 questions and answers

Q: Generally, why are internships important?

Internships hold universal importance as they offer firsthand experience, allowing individuals to assess their suitability for a role and their compatibility with a company. Additionally, internships facilitate longer and more revealing interactions with potential employers.

Q: What did you learn during CLRI that helped you in your AFCOM internship?

The insights gained from CLRI played a pivotal role in my AFCOM internship experience. This foundation enabled me to engage effectively in discussions surrounding data center operations and ask pertinent questions, showcasing my acquired knowledge.

Q: A number of CLRI grads have gone on to do internships together. How has that developed a sense of professional community?

The collective pursuit of internships by fellow CLRI graduates fostered a profound sense of professional community. This camaraderie not only provides ongoing support but also expands networks, enabling connections that will likely endure throughout our careers.

Q: Tell us about your AFCOM Internship experience? How did it build on what you learned through CLRI?

CLRI played a pivotal role in enhancing my soft skills during my internship. Many individuals have emphasized that cultivating these skills is indispensable for securing a position in data centers, which further underscores the significance of my experience there.

Q: Why have you pursued an internship in this particular field?

My motivation to seek an internship in this specific field was fueled by a keen interest in data center operations. The desire to comprehend the intricacies of these facilities and contribute to their efficiency guided my choice.

Q: What specific activities have you engaged in during your internship? What has been your favorite task or project?

During my internship, I engaged in a range of tasks, including rounds, coil cleaning, and learning about the building management system. These activities allowed me to gain hands-on experience and expand my understanding of data center operations.

Q: Who has had a particular influence on you during your internship?

My mentor, Hansen Troy Hill, significantly influenced my internship experience, providing valuable guidance and support. Thank you Troy and AFCOM Potomac Chapter. Moreover, Stephan Plock, the manager at DLR, offered indispensable insights during my job search.

Q: What skills have you learned during your internship that will help you during your career?

The internship equipped me with vital skills, particularly in terms of networking and professional connections. These relationships will likely play a pivotal role in shaping my future career endeavors.

Q: Have you discovered a job or career path through your internship that you want to pursue?

I’ve taken a job in data center operations at Iron Mountain which I plan on pushing as far as I can. I do plan on going further into the data center realm but I want that fundamental understanding of how the buildings work in order to hopefully help with engineering/software aspects down the line.

Q: Tell us a little about the personal side of internships. What are the relationships like with peers and with supervisors?

I had a great relationship with the team over at DLR. I really enjoyed the managers and team and thought they provided me with a lot of openness and helpfulness in understanding different aspects of the company.

Q: What has been your biggest challenge or obstacle?

I had some challenges making sure that I was pushing myself to ask the right questions and make sure if I had nothing to do I found somebody who did. This took a bit of getting outside of my own comfort level but I think I managed to do that well.

Q: What has been the biggest game-changer for you in this internship?

It was the ability to get three different job offers, which was a blessing. I went from nobody responding to my applications to three on the table, you can say that was a huge confidence booster.

Q: What else should we know from your experience as an AFCOM intern?

I think the AFCOM internship is essential for anybody that wants to get into data centers. Even if you have an in, you will gain so much more than an immediate job.

Q: What are your career goals? Where do you see yourself in 5-10 years?

I hope to become a manager in 5 years and in 10 years working on engineering projects within data centers to help push the boundaries.

 

AFCOM, Career & Leadership Readiness Institute, Career Skills, Cloud Computing, CLRI, Data Center Operations, Engineering Technology, Information Technology, Internships, Interpersonal Skills, Mentoring, Networking, NOVA IET Career Pathways, NOVA to Workforce, Professional Development, STEM Workforce

NOVA Student Success Spotlight in DCO: Liz White

 

Elizabeth (Liz) White wants to be successful in an in-demand tech career field and she’s making all the right moves.

Liz is currently pursuing a double major in Engineering Technology (with a focus on Data Center Operations) and Information Systems Technology (with an emphasis on Cloud Computing).

Liz also is a recent graduate of NOVA IET’s Career and Leadership Institute (CLRI) and recently completed a 10-week internship with AFCOM, an association for career advancement of IT and data center professionals.

On top of that she just got hired at Google as a Data Center Facilities Technician. She’s also a mom to two children.

We did a Q&A with Liz to discuss how CLRI and the AFCOM internship equipped her for her new position at Google and a fantastic new career path (30 questions and answers).

It’s not just about the technical skills required for a degree, it’s also about interpersonal adeptness, knowing how to interview, networking effectively with potential employers and a lot more.

Her answers and insights are instructive to anyone wanting to pursue an in-demand technology career path, especially after making a career switch.

Liz’s CLRI experience: 15 questions and answers
(Internship-specific answers detailed after the CLRI portion)

Q: What IET field are you pursuing and why?

I am currently pursuing a double major in Engineering Technology with a focus on Data Center Operations, and Information Technology Systems with an emphasis on Cloud Computing. The onset of the Covid-19 pandemic in 2020 prompted me to reevaluate my career as a hairstylist, recognizing its vulnerabilities in times of crisis. The realization led me to make a conscious decision to put my hairstyling career on hold and pivot towards achieving an academic degree. For years I dreamt of earning a degree, but words woven with fear and doubt were the shackles that restrained me. The pandemic was the catalyst that propelled me forward.

My interest in cloud computing was initially sparked by its high demand and resilience in the face of uncertainty. As I dove deeper into my classes, an opportunity through CLRI allowed me to gain insights into the stable job market and flourishing demand within the data center sector. This prompted me to embark on a path within the data center field by starting with taking TJ Ciccone’s class ‘Intro to Data Centers’. The steps taken from there laid a foundational understanding that I believe will serve as a strong basis for my career journey.

Q: How did you find out about CLRI?

Being a student enrolled in an IET division degree program, I regularly received emails showcasing numerous opportunities within the division. One day, an email landed in my inbox detailing CLRI, which offered a series of workshops designed to bolster soft skills, aid in resume refinement, and culminate in a networking event featuring prominent figures from the industry. CLRI was the exact opportunity I had been searching for.

Q: Why are soft skills and effective interpersonal communication vital if you’re pursuing a career in a technical field?

Venturing into a technical career demands a readiness to engage in productive teamwork. Strong interpersonal abilities and effective communication are pivotal resources for fostering successful collaboration. Particularly within the technical field, where advancements occur rapidly and assertively, individuals must be prepared and capable of strategizing and executing alongside their colleagues.

Q: How have you fostered continuing professional relationships with fellow CLRI peers?

I can’t take full credit for maintaining the comradery between fellow CLRI peers. WE formed a close bond and made sure to keep in contact throughout our journey; we shared similar ambitions and aspirations related to pursuing a career in IET, regardless of our varying ages and backgrounds. Our camaraderie extended beyond casual interactions as we consistently stayed connected and harnessed the valuable resources offered by CLRI and the IET division.

Interestingly, most of us ventured into the same data center course, an opportunity that arose from a data center tour led by CLRI leaders Andy Chaves and Sedrick Settle. Among these connections, three of my friends, Tim Schutz, Daniel Rivera, and Prasit Acharya, who are also CLRI alumni, enrolled in the “Intro to Data Centers” class taught by TJ Ciccone. TJ was the person who previously guided us on a tour of STACK Infrastructure, serving as a source of inspiration. Significantly, all four of us secured job positions while in the AFCOM Internship program, which paved the path for promising careers within the data center industry.

Q: Tell us about how CLRI aided in building your personal brand?

CLRI played a pivotal role in equipping me with the essential resources to navigate my career transition in a successful way. Through their guidance, I not only cultivated self-assurance and professionalism, but also had the opportunity to connect with genuinely accomplished, authentic, and motivating individuals.

Q: In CLRI you worked on building an effective resume. What are the best ways to make your resumé stand out both technically and with the content you include?

Crafting a standout resume requires balancing technical formatting and strategic content. On the technical side, maintain a clean layout with consistent fonts and headings, ensuring appropriate white space. Customize the length based on your career stage. For content, tailor your resume to each job posting, spotlighting relevant skills and experiences.

Begin with a concise professional summary, emphasizing key skills. Highlight notable accomplishments in work experience and focus on outcomes. Prioritize job-related experiences while showcasing transferable skills. Include a dedicated section for technical skills and certifications. If needed, emphasize education or relevant projects. Prioritize relevant education and relevant projects if work experience is not within the industry being applied for. Incorporate volunteer work if applicable. Avoid personal details and proofread for errors.

Q: How did CLRI hone your leadership skills? Why is it important to have these skills even if you are not interested in pursuing a management role?

While managerial roles may not be the immediate goal, life invariably presents us with choices. These decisions, in turn, come with their own outcomes, and navigating them effectively hinges on possessing leadership skills. The ability to exhibit courage and determination when confronting situations with a disparity between right and wrong is no simple feat. Leadership entails the willingness to opt for the more challenging route for the betterment of the collective and the welfare of those involved, regardless of whether you hold a formal management position.

Q: How did mock interviews prepare you for real interviews?

Participating in mock interviews proved instrumental in enhancing my interview performance by simulating real-world scenarios. Practicing allowed me to receive constructive feedback and valuable insights into both my strengths and areas that needed refinement. Engaging in multiple mock interviews further honed my adaptability and flexibility in addressing diverse interview dynamics. The experience reinforced  my belief in my capability to excel. As the saying goes, “Proper preparation prevents poor performance,” and mock interviews undeniably played a crucial role in my readiness for real interviews.

Q: How did CLRI enhance your professionalism and accountability?

In many ways, CLRI emphasized the significance of consistently making choices that align with our utmost potential. Whether it pertains to our roles as students, professionals, or individuals in our personal lives, the everyday decisions we make influence our professionalism and accountability. The demonstration of professionalism extends beyond words; it encompasses maintaining proper posture, active engagement through eye contact, and investing effort in establishing meaningful connections. These traits collectively reflect one’s level of professionalism and accountability. CLRI notably highlighted the effectiveness of networking, showcasing how connecting with others can yield significant benefits.

Q: It was said during CLRI “every day is a job interview.” What does that mean to you?

The statement “every day is a job interview,” as emphasized in CLRI, holds a distinct significance. To me, it underscores the idea that opportunities can arise unexpectedly in any situation or encounter. Regardless of our location or context, we are constantly interacting with diverse individuals. How we carry ourselves, the attitude we embrace, and the mindset we adopt are all within our control. Each day presents us with a choice—a choice that invariably yields a consequence. This decision shapes the outcome we attain. Essentially, the notion encapsulates the idea that our daily approach influences the results we achieve.

Q: What did you learn from the executive mentoring program?

The lessons I gained from the executive mentoring program exceed what I can encapsulate in this response. It became evident that dedicating myself fully, investing genuine effort, and translating the advice received into actionable steps reaps rewards that make the exertion entirely worthwhile.

Q: How effective was the networking event? Anyone in-particular that you connected with?

The networking event acted as a catalyst for numerous opportunities that have unfolded in my journey. Its impact exceeded my initial expectations by far. I had the privilege of connecting with individuals who not only became sources of inspiration and mentorship but also turned out to be those I interned for, received job offers from, and built lasting professional relationships with.

Q: What’s next for you? What opportunities do you feel you might have missed if you hadn’t taken CLRI?

My next step involves commencing my career with Google next week. Reflecting on all of this, it’s apparent that I might not have been presented with this remarkable opportunity had I not been a part of CLRI. The transformative sequence, transitioning from my role as a hairstylist to a student at NOVA College, subsequently embarking on an AFCOM Internship, and now securing a full-time position at Google, underscores the profound impact of my involvement with CLRI. CLRI opened a door, I just had to walk through it.

Q: What would you say in recommending CLRI to NOVA students?

Honestly, I’ve recommended this program to every friend in school I’ve encountered since my graduation from CLRI. The program has unequivocally transformed my life for the better. CLRI, TJ Ciccone, and AFCOM provided me with an arsenal of tools, invaluable exposure, and a platform to demonstrate my dedication and commitment to my aspirations. It has enabled me to be part of a meaningful impact.

My gratitude extends eternally to the leaders of CLRI, the IET Division, TJ Ciccone, and AFCOM. During times of self-doubt, they believed in me. They propelled me past my apprehensions of inadequacy, urging me to transcend the fear and reveal my true capabilities and identity. My journey is a testament to their unwavering support.

Q: Have we missed anything? What else should we know from your CLRI experience?

In reflecting on my CLRI experience, I believe we’ve covered the significant aspects. However, it’s worth mentioning that CLRI not only provided me with invaluable professional growth but also fostered a sense of community. The connections I formed with fellow participants, mentors, and industry leaders have continued to shape my journey beyond the program. The supportive environment, coupled with the exposure to real-world scenarios, has been instrumental in preparing me for the challenges and opportunities that lie ahead in my career.

Liz’s AFCOM Internship: 15 questions and answers

Q: Generally, why are internships important?

Internships are a pivotal steppingstone to creating your own fulfilling professional journey. They’re a bridge between academic knowledge and real-world experience. They provide an opportunity for hands-on experience and opportunities to develop and refine both technical and soft skills relevant to your area of interest.

Theoretical knowledge can be applied to real-life scenarios through an internship with room to receive constructive feedback. It’s much easier to make informed career decisions by gaining insights into the daily operations, challenges, and opportunities in the industry of interest. Internships give you a chance to make connections and friendships which can help open even more doors for job opportunities and mentorships.

The exploration you have through an internship is eye-opening; you gain a much clearer understanding of what aligns with your career goals and what doesn’t. The confidence building you gain through an internship offers validation of what you’re capable of and reinforces your belief in your ability to meaningfully contribute to a team. Stepping outside of your comfort zone and adapting to new environments will only encourage personal growth and enhance your resilience and problem-solving capabilities.

Q: What did you learn during CLRI that helped you in your AFCOM internship?

I discovered the importance of making choices driven by courage, rather than succumbing to the fear of inadequacy. This perspective empowered me to confidently engage, understanding that every question holds the potential for valuable contributions.

Q: A number of CLRI grads have gone on to do internships together. How has that developed a sense of professional community?

Many of the friends I connected with during CLRI embarked on similar journeys. While our paths led us to intern with different companies, we stayed connected throughout the process. We consistently made an effort to meet in person, exchanging our individual experiences and insights. In particular, a few individuals offered their invaluable support during challenging times, helping me to overcome obstacles. I hold deep gratitude for their presence in my journey. These relationships have not only enriched my professional growth but have also magnified the significance of such connections in my career development. I have full confidence that we will remain connected throughout our careers. If that isn’t a genuine sense of professional community, I’m not sure what else would be…

Q: Tell us about your AFCOM Internship experience? How did it build on what you learned through CLRI?

My journey throughout the past three months as part of the AFCOM Internship encompassed a dynamic learning adventure. This period not only provided me with a comprehensive understanding of data center critical infrastructure but also served as a practical lesson in navigating the complexities of the business world. The principles instilled by CLRI, particularly the significance of professionalism and accountability across all situations, came vividly to life during this internship. The multitude of decisions presented each day carried their own set of consequences; a concept emphasized by CLRI. The alignment between my goals and the choices I made was a testament to how CLRI’s teachings guided me in making meaningful decisions throughout this internship.

Q: Why have you pursued an internship in this particular field?

My drive stemmed from the desire to acquire practical, hands-on experience within the data center sector. Despite dedicating extensive hours to studying inside and outside the classroom, I recognized the immense value of an internship that transcends theoretical learning. Honestly, as a 30-year-old mother of two, my aim was to establish a steadfast foothold in my career transition by gaining early exposure and reliability. An internship felt like the most pragmatic approach to this change.

Q: What specific activities have you engaged in during your internship? What has been your favorite task or project?

If I could share my internship reports with you, you would witness the extensive array of activities I engaged in over the summer. During each visit to a data center site, my primary focus was comprehending the intricate power distribution network throughout the building. Subsequently, I delved into understanding the nuances of cooling requirements, their utilization, and maintenance protocols. Every day presented me with numerous avenues of exploration, spanning mechanical and electrical systems, fire life safety protocols, building management systems, and electrical power management systems, among others.

One of my most cherished tasks involved collaborating with the remarkable and welcoming team at STACK NVA04D. I dedicated time to cleaning chiller coils, makeup air units, and rooftop units alongside this team. This experience provided a deeper understanding of the equipment and the integral role each component plays within the larger system. Despite the challenging outdoor conditions, with temperatures exceeding 90 degrees, I thoroughly enjoyed working alongside the team. Amidst our diligent efforts, they generously answered my myriad questions, willingly sharing their valuable knowledge and expertise.

Another highlight was my time spent with the team at CoreSite’s VA3 building. Their guidance extended to teaching me about telecom operations, utilizing a visible fault locator for fiber tracing from MDF to IDF to ODP to the client’s cage – a process aimed at troubleshooting light level issues. I also gained insights into tasks like cleaning and inspecting fiber before connection and the termination of copper Cat6 cable, alongside acquiring knowledge about fiber splicing. Engaging in POST troubleshooting on servers within the data halls was yet another invaluable learning experience.

Q: Who has had a particular influence on you during your internship?

Countless inspirational people. TJ Ciccone VP of Operations at STACK Infrastructure, Miguel Ramos Sr. Data Center Manager at CoreSite VA3, Chris Lettiere Sr. Director of CoreSite VA, Emily Maldanado Data Center Technician at CoreSite VA3, Shelby Angulo Data Center Technician at CoreSite VA3, Ju Kim Data Center Operations Manager at VA1/2, Troy Bowen Operations Manager at Infrapros, Zachary Miller Area Operations Manager at Google, Isaac Canales Critical Operations Technician at STACK Infrastructure, Ray (Ramone) Critical Operations Technician at STACK Infrastructure, Angela Maruca Critical Operations Technician at STACK Infrastructure, Shane McDonald Critical Operations Technician at STACK Infrastructure, Brandon Osefoh Critical Operations Technician at STACK Infrastructure, Reid Thomas Critical Operations Manager at STACK Infrastructure, Joe Kendra Critical Facilities Manager at STACK Infrastructure, Troy Hill Director of Iron Mountain VA, and the list goes on.

Every individual I had the privilege to engage with, collaborate alongside, and foster professional relationships with significantly shaped my internship journey. Expressing my gratitude for each of these individuals is beyond the scope of mere words.

Q: What skills have you learned during your internship that will help you during your career?

I gained a comprehensive understanding of HVAC systems, including vaporization cycles, chilled water systems, CRAC/CRAH units, and humidification systems. I performed preventative maintenance tasks, which included routine activities such as blowdowns, cleaning water-cooled and air-cooled chiller coils, replacing filters for VESDA systems and air handlers, and maintaining chiller strainers.

Fire Life Safety Systems became familiar territory as I engaged in hands-on tasks such as jockey pump replacement for fire pump systems and methods of procedures for isolating fire pump valves. My proficiency in double interlock pre-action systems was complemented by my experience in managing VESDA systems and STULZ humidification systems, contributing to a comprehensive understanding of safety protocols.

I also gained valuable experience in managing additional daily rounds of the building, quarterly and annual maintenance duties, ensuring the reliability and longevity of critical systems. I feel more enabled to effectively manage and maintain climate control systems, ensuring optimal performance in various environments.

Moreover, my internship exposed me to critical power distribution concepts, ranging from utility/generator, main switchgear to client load, and I became well-versed in electrical fundamentals such as Ohm’s law and single, two, and three-phase power. I gained more confidence in making informed decisions regarding power management and efficiency in my future career.

In terms of infrastructure management, I learned about IDF/MDF/MMR rooms and structured cabling. This experience highlighted the importance of organized customer space and proper maintenance, ensuring seamless operations and scalability of systems.

Shadowing technicians exposed me to various software applications and control systems. This built my confidence to effectively troubleshoot and replace faulty hardware. I oversaw internal management of data center cabling using FNT, ensuring well-organized and efficient connectivity.

My ability to collaborate actively within a team to troubleshoot hardware issues, perform cross-connect terminations and relocations, and verify device statuses was greatly enhanced. I also conducted end-to-end fiber optic cable continuity checks, further solidifying my grasp of connectivity diagnostics.

Additionally, I gained proficiency in terminating copper Cat-6 cables with RJ45 pinouts and learned about fiber cable splicing. In the realm of network management, I was provided hands-on experience in learning how to manage IXPs, point-to-point, and point-to-multipoint connections. I verified device physical statuses and adhered to the BICSI standard, ensuring high-quality information and communications technology systems.

Overall, my internship equipped me with an extensive range of skills encompassing HVAC systems, critical power distribution, infrastructure management, fire life safety systems, control systems, troubleshooting, cabling, and standards. All of this undoubtedly contributes to my success and competence in my future career endeavors.

Q: Have you discovered a job or career path through your internship that you want to pursue?

Yes, I am now a Data Center Facilities Technician at Google. I plan to fully pursue an Operations path and hopefully end up in a leadership role.

Q: Tell us a little about the personal side of internships. What are the relationships like with peers and with supervisors?

The level of inclusion extended beyond mere formality; I found myself fully immersed in the day-to-day operations of the team. What stood out was the genuine encouragement and openness with which I was met. I was not only invited but genuinely welcomed to participate in the team’s troubleshooting, problem-solving, and daily operations. This sense of collaboration and shared involvement went beyond the ordinary expectations of an intern’s role, underscoring the supportive environment that defined my internship experience. My peers and supervisors alike fostered an atmosphere where my input was valued, and I was able to contribute meaningfully to our collective efforts.

Q: What has been your biggest challenge or obstacle?

Overcoming imposter syndrome has undoubtedly been my most significant challenge. As is often the case, there’s inevitably someone who attempts to undermine or disparage your journey, regardless of your path. Transitioning from a hairstylist role to that of a Data Center Operations Technician could have easily overwhelmed me with intimidation. Along the way, I encountered instances where individuals sought to convey that I didn’t belong in this industry, a sentiment compounded by the imposter syndrome I grappled with. Confronting these challenges has proven to be far from effortless.

Yet, it’s important to recognize that those who dismissively closed their doors are mistaken, much like the unfounded notion of my inadequacy. Amidst these doubts, I constantly remind myself that I am more than capable of contributing significantly to any team. I am more than enough.

Q: What has been the biggest game-changer for you in this internship?

Providing a definitive answer to this question is a challenge in itself. The entirety of this internship has been transformative, redefining my outlook. If I were to pinpoint a single experience, it would be the journey I undertook during the interview process, culminating in the moment I accepted a job offer. This marked a particularly significant turning point.

Q: What else should we know from your experience as an AFCOM intern?

This opportunity has had a profound impact, not only on my life but also on that of my family. Before being accepted into this internship, I found myself in a position where I believed that commencing my career would remain a distant goal, despite my unwavering determination to start immediately. Navigating the complexities of college education and job-searching while raising two children, particularly amidst the backdrop of a pandemic, was a daunting challenge. Life’s expenses, coupled with the considerable cost of education, cast a shadow over my aspirations.

This internship not only provided me with an education but also paved a path into my chosen career. This convergence of education and career prospects has wrought a seismic shift in my life’s trajectory. The magnitude of this transformation cannot be overstated. I’m profoundly grateful to have been a part of this remarkable opportunity, which has provided me with the means to shape my future and break barriers that once seemed insurmountable.

Q: What are your career goals? Where do you see yourself in 5-10 years?

My aspiration is to gradually climb to a role where I can extend the same kind of support that I’ve received. I envision myself assuming a leadership position, collaborating with a team of authentic individuals, and contributing to bridging the talent gap within the industry.

 

 

Amazon Web Services, Artificial Intelligence, Cloud Computing, Computer Science, IET Events, Machine Learning, NOVA IET Career Pathways, Publicity, STEM Careers, STEM Networking, STEM Workforce

IET Events In November

IET Speaker Series: Joshua Powers
Thurs 11/4: 6:30-8:00 pm.

Information Technology professionals are in high demand and essential to just about every modern business model, the need for qualified professionals is immediate! Joshua Powers is the Technical Director for Artificial Intelligence/Machine Learning at Dev Technology Group. Josh has 25 years of experience in researching and applying artificial intelligence technologies to a wide variety of business and public sector challenges. Join us virtually for the third installment of our monthly NOVA IET Speaker Series and learn more about artificial intelligence, machine learning, and how they can be applied to Information Technology!

Register to attend at iet.novastem.us/Register

IET Speaker Series: Dolica Gopisetty and Christian Ramirez
Weds 11/10: 6:00-7:30 pm.

Dolica Gopisetty is a Solutions Architect at AWS in the Public Sector team and works specifically with customers in Higher Education. She helps them achieve their business objectives by hosting their mission critical applications in the AWS cloud.

Christian Ramirez is an Associate Solutions Architect at AWS, where he entered through the TechU Program. Christian made the career switch after completing a Cloud Computing Certificate at East Los Angeles College, where he gained the fundamental knowledge to attain an AWS Solutions Architect – Associate certification.

In the fourth installment of the NOVA IET Speaker Series, Dolica and Christian will share their journeys to becoming an AWS Solutions Architect, provide a brief introduction to Cloud Computing, and share tips on how to navigate a career in Cloud Computing.

Register to attend at iet.novastem.us/Register

Women in IET & Computer Science Networking Event
Weds 11/17: 4:00pm

Join us in our third and final Women in IET and Computer Science Coffee Chat of the semester. In this virtual session, we will feature a panel of women in IT to discuss their personal journeys into IT, how taking the initiative to learn has helped them advance in their career and how they have built their own personal toolkit to help them persevere in the face of adversity.

Register to attend at iet.novastem.us/techwomen

IET and Computer Science Clubs

NOVA Coding Club Annandale Campus

The Coding Club is held on Fridays from 12:30pm – 1:30pm for students interested in programming (coding) or computer science.  It is open to any student interested in coding of any type.  Meetings focus on coding challenges, upcoming events, and current events in the industry.

For more information contact Aren Waheed at asw2167@email.vccs.edu

Amazon Web Services, Business Engagement, Fiber-Optic Fusion Splicing, Industry Partnerships, NOVA IET Career Pathways, Professional Development, Publicity, STEM Networking, STEM Workforce

NOVA Fiber-Optic Fusion Splicing Course Makes News

“Northern Virginia’s skilled workers — including many NOVA students and alumni — build, operate and maintain our region’s critical infrastructure. Exciting programs like this support an inclusive innovation economy and prepare our talented and diverse students for high-demand, high-wage jobs and careers that will keep Northern Virginia on the leading edge of technology well into the future.”

~ NOVA President Dr. Anne Kress

NOVA’s IET Division was happy to partner with Amazon.com Inc. on October 13th and 14th for a fiber-optic fusion splicing course and career networking session. Sumitomo Electric Lightwave Inc., an optic fiber manufacturer and data center solutions provider based in Raleigh, North Carolina, also partnered in the course and networking session on Wednesday and Thursday. The event was held in the WRC Building on the Woodbridge campus, and with almost 40 students participating and completing the training, it was a huge success.

Northern Virginia is home to the largest data center market in the world and is nearly equal to the 2nd through 5th largest US markets combined. When you add this with the increased demand for broadband technology and access, you can see the rapidly growing need for skilled labor for the data center industry and the supporting companies. Opportunities like this give NOVA students industry credentials to explore careers even during their educational journey and add value to their resumes for future employment efforts.

Fiber-optic cabling is made of glass fibers inside a casing that transmits data through signals, including for internet, television and phone services — technology that’s critical to the build-out of communication networks and data centers. Participants in this week’s course, the first installment in Greater Washington, learned how to install and repair fiber optics and met with local employers, an AWS spokesperson said.

Check out the article from the Washington Business Journal

 

Information Technology, NOVA IET, NOVA IET Career Pathways, NOVA Rankings, Publicity, STEM Careers, STEM Degrees, STEM Workforce

NOVA IT Degree Programs Ranked Top 10 in the Country

NOVA IT Degree Programs Top 10 in the Country

According to Value Colleges.com, NOVA’s online information technology degree programs for 2022 are in the Top 10 for the country. The methodology for ranking the best online associate’s in information technology starts with the editors research of accredited, trustworthy colleges and universities known for return on investment. Then they ranked programs according to student reviews, graduate salary, and cost, according to current Integrated Postsecondary Education Data System (IPEDS) and Niche data.

When you add that all up, they came up with the top 25 online information technology associate’s degree programs. NOVA, with its extensive online IT courses landed at number 10. The Information and Engineering Technologies Division offers nine of its thirteen IT programs (AAS and CSC) completely online. Students can complete everything from Cybersecurity to Information Systems Technology, or Application Programming to Network Administration. There are plenty of options for students seeking the flexibility of fully online programs.

“According to the Bureau of Labor Statistics, the median pay for computer support specialists was $55,510 in 2020. This is representative of the average associates degree in information technology salary, but actual pay varies depending on your role. Many IT fields value experience along with education, and if you’ve combined earning an associate’s degree in information technology online with employment, you can find higher paying positions. It’s easy to discount the opportunity for higher paying jobs because you “only” have an associate’s degree, but the field of IT is one that rewards people for knowledge, education, experience, and intuition quite nicely.”

Full Article: Top 25 Best Value Online Associate’s Information Technology Degree Programs for 2022

 

 

3D Printing, Community Partnerships, Engineering Design Challenge, Engineering Technology, Grants, Laser Cutting, Makerspace, NOVA Fab Lab, NOVA IET, NSF Grants, STEM Grants, STEM Workforce, Tech Equity

NOVA Awarded 3-Year “Makers By Design” Grant

The National Science Foundation (NSF) recently awarded NOVA a three-year grant, set to begin in September 2021, to establish a Professional Learning program in design thinking pedagogy for secondary and postsecondary educators. Makers By Design (MBD) as we call it, is officially titled: Supporting Instructors to Embed Design Thinking in Digital Fabrication Courses.

Makers By Design Overview:

> Manufacturing and engineering technologies industries are facing a looming skills gap.

> Employers identify increasing need for soft skills (critical and design thinking, problem solving and communication) as manufacturing transitions to high-tech.

> There is a need to align engineering and engineering technology with industry defined technical and soft skills.

> MBD is a professional learning (PL) program for secondary and postsecondary educators focused on developing design thinking pedagogy through digital fabrication (e.g. 3D printing, laser engraving, CNC) techniques.

> Aligned with NSF includes broadening participation in STEM for underrepresented minorities.

> MBD will foster a community of practice between teachers, faculty, makerspace educators and industry.

The Grant

The curriculum will focus on design thinking projects that involve digital fabrication techniques, including 3D printing, laser engraving, and Computer Numerical Control milling. The Professional Learning program is expected to improve the educator’ teaching practices and enable them to update existing curricula and lesson plans to better align with industry relevant skills and techniques. The project also intends to create a community of practice around design thinking in digital fabrication that will build a beneficial network among secondary teachers, community college faculty, makerspace educators, and regional employers. It is expected that the project will support 36 secondary and postsecondary educators who will teach more than 3,000 K-12 and undergraduate students in the northern Virginia region. These students will have greater interest in and be better prepared for technical careers in manufacturing and engineering.

The overarching goal of the project is to use Professional Learning to move digital fabrication instruction beyond the reproduction of simple objects. Instead, the project will train educators to use pedagogy and cognitive strategies to embed design thinking into their digital fabrication lessons and courses. As a result, students will learn to use design thinking to build complex, useful objects.

The project’s specific aims include to: (1) create a professional learning institute; (2) host digital fabrication summer camps at NOVA and the Boys and Girls Club of Greater Washington; (3) host a semiannual design and digital fabrication challenge; and (4) establish an online resource library of projects and lesson plans created and refined by educators in the community of practice. The project is expected to advance: understanding of the pedagogies that help to develop student interest in manufacturing and engineering; the capacity for Professional Learning to facilitate integration of design thinking into classrooms and makerspaces; and the extent to which a capstone design challenge may foster sustainable change in instructional practices. This project is funded by the Advanced Technological Education program that focuses on the education of technicians for the advanced-technology fields that drive the nation’s economy.

The NOVA Fab Lab has a Makerspace utilized by many NOVA programs and the community as well as a new Makers Program for college students coming up this fall

Check out the NOVA Fab Lab Page

#WeDoSTEM

Information Technology, STEM Awards, STEM Resources Online, STEM Workforce, Tech Fellowships

FAIT Fellowship for IT Honors Students

The Foreign Affairs Information Technology (FAIT) Fellowship, is a two-year program funded by the U.S. Department of State and an excellent opportunity for community college honors students who are interested in pursuing an IT-related bachelor’s degree and a career in the Foreign Service.

The FAIT Fellowship provides up to $75,000 in academic funding for the junior and senior years in an IT-related bachelor’s degree, two summer internships (with stipends), professional development, and mentorship. Additionally, after successful completion of the Fellowship and the State Department’s requirements, the Fellow receives an appointment in the Foreign Service as an Information Management Specialist.

Many FAIT Fellows are community college alumni. The State Department wants to reach more community college students with this opportunity, and seeks to attract outstanding tech talent to the Foreign Service that reflects the diversity of the United States. Members of minority groups underrepresented in the Foreign Service, women and those with financial need are encouraged to apply. 

Applications for the 2022 cohort is planned to open on September 8, 2021.  Webinars and virtual info sessions will be offered throughout the fall semester. Please contact Monique.Dans@twc.edu for more info and to discuss ways to spread the word to honors students.

Here are a couple of resources to learn more:

#WeDoSTEM

Computer Science, Fab Lab, Information Technology, STEM Articles, STEM Degrees, STEM Education, STEM Workforce

VA Ranked #1 State for Tech Talent Pipeline

Virginia ranks as the “Best Business Climate” and the “Top Tech Talent Pipeline” in the nation, according to Business Facilities’ 17th Annual Rankings Report, released this week. Home to the largest concentration of data centers in the world, Virginia also tops the magazine’s “Cybersecurity Leaders” chart.

“Virginia has undertaken the most impressive effort in the U.S. to fill the national shortage of skilled workers in the data-centric sectors that are driving economic growth in the 21st century,” said Jack Rogers, editor-in-chief of Business Facilities.

“World-class universities are partnering with industry giants to add thousands of new computer science grads to Virginia’s rapidly expanding tech workforce. This combination positions Virginia to defend its tech talent pipeline leadership for years to come,” Rogers added.

California, New York, North Carolina and Maryland round out the top five, respectively, in Business Facilities’ new Tech Talent Pipeline state ranking, which evaluates each state’s tech talent investments, STEM-oriented education programs and partnerships between industry, universities and EDOs, among other weighted factors.

Business Facilities noted that Virginia is injecting more than $2 billion into a Tech Talent Investment Program that cumulatively represents the largest state commitment to computer science education, aiming to create an additional 31,000 computer science graduates in the Commonwealth while strengthening computer science programs at the elementary and secondary school levels.

Click here to download the full report.

Official Tweet from NOVA IET

#WeDoSTEM