Use New School Year to Ensure Your NOVA Alerts Can Find You
As we begin a new school year, now is a good time to ensure you are signed up to receive NOVA Alerts so you can see notifications in the event of a college or campus-wide emergency. NOVA has partnered with Rave Mobile Safety to deliver emergency alerts and notifications to students, faculty and staff via email and/or text alerts. Visit https://www.getrave.com/login/nvcc and log in at the top of the screen using your MyNOVA username and password to manage your account–including verifying your current information and adding additional email addresses and/or phone numbers. If you are having trouble logging in, please visit NOVA Alert Tips or contact the IT Help Desk at 703-426-4141.
All students and employees are automatically enrolled in NOVA Alert. Students are enrolled with their email.VCCS.edu email addresses. Employees are enrolled with both their VCCS.edu and NVCC.edu email addresses. If your cell phone number is listed in NOVAConnect (either as a student or in HRMS as an employee), it will also be added to your NOVA Alert account. If it is not in NOVAConnect and you wish to add your cell phone number, or if you want to add additional email addresses, you should login to NOVA Alert and update your information. NOVA Alert is updated weekly throughout the term.
Please Note: The system requires that your primary email (called the Registered Email) be your VCCS email account. HOWEVER, you can add any other email addresses you would like to have receive an alert. All of the email addresses listed in NOVA Alert will receive alerts, not just the registered email account.
For more information, please access NOVA Alert Tips. If you have questions regarding your login, please contact the IT Help Desk at ITHelpDesk@nvcc.edu or by phone at 703-426-4141.
IT Help Desk Hours are:
- Monday – Friday 6 a.m. – 11 p.m.
- Saturday 8 a.m. – 10 p.m.
- Sunday 8 a.m. – 10 p.m.
Rave does not charge subscribers to send or receive SMS messages. Standard or other messaging charges may apply depending on your wireless carrier plan and subscription details. Once registered, you can opt out of SMS messages at any time by texting STOP to 67238 or 226787.
Please Note: Requests to be removed from receiving Emergency Alert Notifications and Messages need to be made to NOVA directly. Rave Mobile Safety does not have access to, or maintain administrative control over, any of the institution’s data and registration lists. These updates and change requests can only be completed by NOVA. In order to help fulfill this request, you will need to contact NOVA’s IT Team / Student Help Desk directly, and ask to be removed from their Emergency Alert Messaging Notification list. They can be contacted here;
IT Helpdesk
Phone: (703) 426-4141
email: ithelpdesk@nvcc.edu
http://www.nvcc.edu/ithd