Student Ombuds Services Available for Students

Ombuds Services (SOS) is a resource for helping all NOVA students explore options for resolving problematic issues.

SOS provide all students with a safe place to bring questions and concerns about the College’s policies and/or procedures. We assist students by considering all sides of an issue in an impartial and objective way and advise the student on how to resolve their concerns or guide students to the appropriate resources.

What do students commonly consult with the Student Ombuds Services about?

• Academic concerns
• Business Office (i.e. payment and parking)
• Concerns about an appeal process
• Ethical behaviors
• Financial Aid
• General concerns about navigating your academic journey at NOVA (i.e. advising)
• Student accounts (i.e., MyNOVA, email, transcripts, etc.)
• Student rights and responsibilities
• Violation of college policies and/or procedures

To Contact SOS:
Dr. Tanneh Kamara, Ombudsperson
Ms. Andrea DuPuch, Administrative Assistant
ombuds@nvcc.edu