Print, Copy, Scan with ACEPrint!

ACEPrint is NOVA’s print, copy and scan service, using our Canon printers/copiers and Pharos software. Send your print job to print, and you can use your NOVACard or the Pharos app to release your documents from any ACEPrint/Canon copier/printer on any campus.

On all campuses (including at Pender), this service allows a student, faculty member or staff member to print from anywhere – to anywhere. This means that you can print directly from your computer (if you have the ACEPrint drivers installed (“Campus ACEPrint BW” and “Campus ACEPrint Color” in your printer selection drop down)); upload your document to a website (using your myNOVA log-in information); upload your document through the Pharos app (App Store or Google Play); or email your document to aceprintmobile@nvcc.edu and visit any available Canon to release your document with your NOVACard. More information about the ACEPrint program is available here (including openly accessible printer locations).

Additionally, if you have forgotten or misplaced your NOVACard, you can release your documents through the Pharos App via your mobile device. This is a touchless release system and the steps to do this are here.

For all users, enrollment in the ACEPrint software is automatic. Students are automatically enrolled once they register for a NOVACard, and Faculty/Staff are automatically enrolled whenever they are added to HRMS.

For Faculty and Staff, the charging process is billed to their HRMS cost center. Faculty and Staff choose “Use a Budget Code” when accessing the copier / printer functions. The department you see on the screen is correct and is a reflection of HRMS. If you see “Use a Personal Account,” this means that you have money on your NOVACard (steps are here) and are able to print documents for personal use using your own money. (You can add money to your NOVACard through a NOVACard machine on campus or through GET – the NOVACard online software.)

For any issues, including if you don’t see the “ACEPrint” selections in your printer list, please submit a help ticket to askaceprint@nvcc.edu or visit www.nvcc.edu/novacard for phone contact information and live chat support.

For Faculty and Staff – if you need to print a large number of pages, course packs, or professionally finished, production type printed documents (think handouts, tests, signs, marketing posters, large banners, bound materials, or any high quality paper), NOVA Printing Services is available to support. Specific products are listed in their storefront at NOVA Printing Services (must be logged in to NOVANet).

For any printing issues, please send a ticket to askaceprint@nvcc.edu.

Submitted by:
Rob Johnson, Auxiliary Services, rojohnson@nvcc.edu