Print, Copy, Scan with ACEPrint!

ACEPrint is NOVA’s print, copy, scan service with Canon printers/copiers and Pharos software. You can use your NOVACard or the Pharos app to release your documents from any ACEPrint/Canon copier/printer on any campus.

On all campuses (including Pender), this service allows a student, faculty or staff member to print from anywhere – to anywhere. This means that you can print directly from your computer (if you have the ACEPrint drivers installed (“Campus ACEPrint BW” and “Campus ACEPrint Color” in your printer selection drop down)); upload your document to a website (using your myNOVA log-in); upload your document through the Pharos app (App Store or Google Play); or email your document to aceprintmobile@nvcc.edu and visit any available Canon to release your document using your NOVACard.

More information about the ACEPrint program is available here (including openly accessible printer locations).

Additionally, if you have forgotten or misplaced your NOVACard, you can release your documents through the Pharos App via your mobile device. This is a touchless release system and the steps to do this are here.

For all users, enrollment in the ACEPrint software is automatic. Students are automatically enrolled once they register for a NOVACard, and Faculty/Staff are automatically enrolled whenever they are added to HRMS.

For faculty and staff, the charging process is billed to their HRMS cost center. Faculty and staff choose “Use a Budget Code” when accessing the copier/printer functions. The department you see on the screen is correct and is a reflection of HRMS. If you see “Use a Personal Account,” this means that you have money on your NOVACard (steps to add money to your card are here) and are able to print documents for personal use using your own money. (You can add money to your NOVACard through a NOVACard machine on campus or through GET – the NOVACard online software.)

For any issues, including if you don’t see the “ACEPrint” selections in your printer list, please submit a help ticket to askaceprint@nvcc.edu or visit www.nvcc.edu/novacard for phone contact information and live chat support.

For Faculty and Staff – if you need to print a large number of pages, course packs or professionally finished, production-type printed documents (think handouts, tests, signs, marketing posters, large banners, bound materials or any high-quality paper item), NOVA Printing Services is available to support your needs. Specific products are listed in their storefront at NOVA Printing Services on NOVANet.

For any printing issues, please send a ticket to askaceprint@nvcc.edu.

—Rob Johnson, Auxiliary Services, rojohnson@nvcc.edu