Now Available: Version 2.0 of Your New Front Door to IT Services

February 5, 2025 / Tech Notes & Training

The Customer Engagement Unit has listened to your feedback, and we have updated the NOVA Services Portal to provide a better experience. These updates primarily focus on user interface and navigation. The NOVA Services Portal v2.0 is accessible through the same address and includes the following enhancements:

reorganization of our Service Catalog from organizational to functional categories
clickable ‘carousel’ of the most commonly accessed services
a more user-friendly, intuitive layout
more clear and concise language to better direct you
multiple pathways to find what you need through powerful search engines

The NOVA Services Portal v2.0 went live on Feb. 3. We welcome your feedback and suggestions through Customer Engagement Help.

—Cine Ketabchi, IT-Assoc. Director of Customer Engagement