TimelyCare: scheduled counseling from anywhere

March 6, 2025 / Get Well

Did you know that celebrating is good for your brain? Celebrate your colleagues who won the recent TimelyCare registration contest. Remember, we all win when we take care of our health!

NOVA’s Office of Employee Wellness and Wellbeing (OEWW) is pleased to continue to share the many TimelyCare services available to our NOVA community. Previously, we provided more details on TimelyCare’s TalkNow (24/7 mental health support). Today, we’re highlighting free mental health support through TimelyCare’s Scheduled Counseling. Employees are offered three free visits per contract calendar year (Please note:- benefited employees can also receive four free counseling sessions with EAP). 

TimelyCare Scheduled Counseling 
Scheduled Counseling Services are 45-minute appointments with a licensed counselor. With TimelyCare’s Scheduled Counseling, you have the flexibility to choose a day, time or even the counselor that best fits your schedule. TimelyCare counselors can offer support for:

  • stress and anxiety
  • addiction
  • relationship issues
  • depression
  • grief and loss
  • change management 

Accessible to all NOVA employees
Regardless of benefits status, all NOVA employees are eligible. Whether you’re a full-time, part-time (adjunct or P-14) employee, TimelyCare’s Scheduled Counseling is available. 

Easy Access
To get started with TimelyCare:

For ease of access, TimelyCare has been added as a tile on your myNOVA dashboard.

Don’t wait for a crisis to seek support. Register with TimelyCare today and take the first step to prioritize your mental health. For more information on TimelyCare for Employees, visit us on NOVAnet. If you have any questions about TimelyCare, please contact employeewellbeing@nvcc.edu.

—Dahlia Henry-Tett, chief wellness officer, HR 

A smartphone screen displaying the TimelyCare app. The app features a section called "Scheduled Counseling" with a description of the service, including the ability to meet with a licensed counselor from anywhere to discuss various mental health concerns. The app also includes a "Self-Care" section and instructions on how to schedule a virtual appointment.