Redesign of Customer Engagement Service Catalog

The NOVA Services Portal Customer Engagement Service Catalog is being redesigned to streamline options and enhance your experience.

What’s our objective? To simplify the user interface by collapsing the existing options to help you find the services you need faster.

Key elements and features:

• Streamlined Navigation: The updated design will feature a more intuitive layout where important forms and services are more prominent. 
• Enhanced Visual Appeal: A modern and clean design.
• Centralized Services: The new layout centralizes important forms and services to quickly find and access what you need without searching. 
• Clear and Concise Information: The redesigned catalog will present information in a straightforward manner, with concise descriptions and clear labels to make it easier to understand the services offered. 

The redesigned Customer Engagement Service Catalog will go live on Monday, March 24. We welcome your feedback and suggestions through Customer Engagement Help.

—Cina Ketabchi, associate director of customer engagement, Instructional & Information Technology