Northern Virginia Community College has contracted with Tuition Management Services (TMS) to process electronic financial aid disbursements to students who are entitled to excess financial aid after all institutional charges for tuition, fees, and books have been paid. You have the ability to receive excess financial aid disbursements via the following options:
- A reloadable Visa prepaid debit card
- Direct deposit into a checking account (ACH)
- A check mailed to your mailing address listed in MyNOVA (the default option if a refund preference is not elected)
Select your refund preference by logging into the NOVA refund website at https://nvcc.afford.com/refunds. You only need to set up your preference once for all future terms and you may make changes to your preference at any time.
Please note that students who elect to receive refunds on a reloadable Visa prepaid debit card or by direct deposit may receive their refunds a few days sooner than students who are mailed a check for their refund. However, it may still take 10 – 15 business days for students to receive refunds once funds are disbursed since the Financial Aid Office, the Controller’s Office, the State Treasury Department, TMS, and the student’s bank (depending on the option selected) all have separate processes to perform before the student receives the funds.
Students who select the reloadable Visa prepaid debit card should retain the card for all future refund disbursements. Visit the Visa Prepaid Card website to learn how to use the card without incurring fees and other features of the card. Students are encouraged to use the card at ATM’s within the AllPoint network and retail stores which accept Visa Debit.
Your prepaid debit card will be mailed to the mailing address listed in MyNOVA; it is critical that your address is correct. Once you activate your card, you will be able to change your address directly on the Visa Prepaid Card website. This change does not change your address in MyNOVA.
If you’re not sure that NOVA has your current mailing address, log in to the NOVA Student Information System via MyNOVA and verify that your mailing address is correct. You can also visit your campus Student Services Center to verify and update your mailing address.
For additional questions about this new feature, contact NOVArefunds@afford.com or call TMS at 1-888-722-4867.