Financial Aid Support Center

The Financial Aid Support Center handles inquiries regarding financial aid and student accounts.   Call 855-323-3199  for live assistance from knowledgeable agents.  You also have the option to:

Live Chat

Create a Case

Track your Progress

Submit Documents Online

Search the Self-Help Portal 

When contacting the Support Center you can expect to receive excellent customer service from professional, courteous agents who can answer most of your questions.  Approximately 90% of inquiries are addressed immediately and the rest are responded to within 1-3 business days if additional research or escalation is required.  For more information, please visit or give us a call at 855-323-3199.


NOVA Financial Aid Information Blog