24 Hour Student Support Center

The 24 Hour Student Support Center has expanded its services!  In addition to responding to financial aid and student account inquires, the Support Center now provides assistance with questions related to admission, registration, and records.  By calling 855-323-3199 you can receive 24/7 live assistance from knowledgeable agents on topics such as registration, transcripts, class scheduling, prerequisites, preparatory coursework, the admission application, financial aid and student accounts.  You also have the option to:

Live Chat

Create a Case

Track your Progress

Submit Documents Online

Search the Self-Help Portal 

When contacting the Support Center you can expect to receive excellent customer service from professional, courteous agents who can answer most of your questions.  Approximately 90% of inquiries are addressed immediately and the rest are responded to within 1-3 business days if additional research or escalation is required.  For more information, please visit https://mysupport.nvcc.edu/ or give us a call at 855-323-3199.

Spear Phishing Scammers Want More from You

“I’m calling from [pick any bank]. Someone’s been using your debit card ending in 2345 at [pick any retailer]. I’ll need to verify your Social Security number — which ends in 8190, right? — and full debit card information so we can stop this unauthorized activity…”

So the caller ID shows the name of your bank. And the caller knows some of your personal details. Does that mean it’s legit? No. It’s a scam — and scammers are counting on the call being so unsettling that you might not stop to check your bank statement.

Read the full FTC article by Lisa Lake, Consumer Education Specialist here