Complete the following actions 5-10 minutes before your appointment:

• Open the Google Hangouts account associated with your VCCS email account: xxx@email.vccs.edu. Use this GOOGLE HANGOUTS GUIDE to learn how.
• Access and choose the ZOOM URL connected with your appointment.  Use the associated Meeting ID if needed. Use this ZOOM GUIDE to learn how.

Your tutor will use Google Hangouts to communicate with you if there are any technical difficulties with ZOOM.  Please report any difficulties to MEC’s Coordinator of the Academic Success  Center at mectutoring@nvcc.edu.