Recently, there are an increasing number of students using the Google Chromebook laptop as their primary school laptop for many reasons, however, Google Chromebook laptop runs Google’s Chrome OS which has a lack of support for client-side Java applications. If you are taking online classes that requires the use of Blackboard Collaborate, the Chromebook will not run it.

All in all, the Chromebook will not run Blackboard Collaborate (along with many other applications), requires Java support. Students should have a backup PC or laptop that is running Windows or OS X for Blackboard Collaborate to run, since Chromebook does not support client-side Java applications.

First of all, make sure to enable POP in your VCCS Gmail settings

1. Sign in to VCCS Gmail.
2. Click the  gear in the top right. 
3. Select Settings.
4. Click Forwarding and POP/IMAP.
5. Select Enable POP for all mall.

     6. Click Save Changes.

For IOS Devices(iPhone, iPod, iPad):

1. Tap Settings > Mail, Contacts, Calenders > Add Account.
2. Tap Other.
3. In the Name box, enter your full name.
4. In the Address box, enter your full e-mail address (for example, johndoe@email.vccs.edu).
5. In the Password box, enter your password, and then tap Save.
6. Tap IMAP.
7. Under Incoming Mail Server, in the Host Name box, enter imap.gmail.com
8. In the User Name box, enter your full e-mail address (for example, johndoe@email.vccs.edu).
9. Under Outgoing Mail Server, in the Host Name box, enter smtp.gmail.com
10. In the User Name box, enter your full e-mail address (for example, johndoe@email.vccs.edu).
11. Tap Save. Now you’re done!

Many students are having troubles setting up their VCCS email account on their Android device. Here is a quick guide on setting up VCCS email on your Android devices.

First of all, make sure to enable IMAP in your VCCS Gmail settings

1. Sign in to VCCS Gmail.
2. Click the  gear in the top right. 
3. Select Settings.
4. Click Forwarding and POP/IMAP.
5. Select Enable IMAP.
6. Click Save Changes.

For Android Device:

1. On your phone, press < Home >, then open the Email application.
2. Type in your full Email address: johndoe@email.vccs.edu and password
3. Click IMAP.
4. For username type in your full Email address: johndoe@vccs.email.edu
5. For IMAP server, type: imap.gmail.com
6. For Port number, type: 993
7. For Security type, choose: SSL (always)
8. On the next screen, it is Outgoing Server Settings.
9. For username type in your full Email address: johndoe@vccs.email.edu
10. For SMTP Server, type: smtp.gmail.com
11. For Port number, type: 465
12. For Security type, choose: SSL (always)
13. Now your account is set up.

There will be an approval process, whereby whoever initiates a 105-45 will have one or more approvers that need to approve the request before it is routed to the IT Help Desk. The approvers can be found at the bottom of the 105-45 after the creator submits it. The creator can track the status of the request after submitting it simply by returning to the link above. The accounts will not be created until the last approver approves it. 

The online request form is also used for Blackboard, AIS, SIS and all of the usual accounts that employees use at NOVA. You can also request new phones, phone numbers and cell phones via this same link.