Student Rights

  • All students have the right to a clean, comfortable, accessible environment in the Academic Success Center.
  • All students have the right to be treated with respect and consideration.
  • All students have the right to be treated as individuals.
  • All students have the right to have matters of confidentiality respected by tutors and staff.
  • All students have the right to be assisted by a tutor for a maximum of two 50 minute sessions per subject per week. Students with an MOA on file in ASC can receive three 50 minute sessions per subject per week.
  • All students have the right to the attention of their tutor for the duration of tutoring sessions.
  • All students have the right to expect that their sessions will begin on time. Tutors and tutees are expected to communicate regarding any delays in a timely manner and provide a minimum of 24 hours’ notice for cancellations.
  • All students have the right to work with tutors skilled in the subjects being tutored.
  • All students have the right to work with tutors who are focused and prepared.
  • All students have the right to make the final decision regarding their work.
  • All students have the right to learn strategies for effective study and exam preparation and to be directed to more resources as needed.